El Centro Regional Medical Center: El Centro Healthcare
Urgent Care • El Centro, CA • Since 1956
About
El Centro Regional Medical Center (ECRMC) is a nonprofit acute-care hospital serving Imperial Valley since 1956. From a 34-bed facility, it expanded to 161 beds and operates a trauma center and rooftop heliport. It provides extensive outpatient services, including Outpatient Centers in El Centro and Calexico, a Wound Healing Center, Outpatient Oncology/Hematology/Infusion, and an Outpatient Medical Imaging Center. ECRMC is headquartered in El Centro, CA, and employs about 205 staff with annual revenue in the $100M–$500M range. Contact: marketing@ecrmc.org; main phone options: 760-339-7100, 760-482-5190, 760-482-5000.
Clinic Type
Urgent Care
Address
El Centro Outpatient Clinic (part of El Centro Regional Medical Center)
Phone
760-482-5000
Linda.gonzaba@ecrmc.org
Opening Hours
Clinic Hours Open 24/7
Website
Emergency Care
Yes
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What are the clinic hours?
Clinic Hours Monday - Friday 8:00 am – 5:00 pm (per the webpage snippets).
Is the facility open 24/7?
Yes, Clinic Hours Open 24/7 per the page snippet.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Promallu (aggregated): 2.9/5 stars (377 reviews)
- Healthgrades: 59% recommend
Patients praise
- Some individual doctors and specialists are well-regarded by patients
- Occasional reports of thorough and friendly care from specific staff members
Common complaints
- Long wait times, often reported as 4-6 hours
- Poor communication from staff and doctors
- Concerns regarding cleanliness and hospital safety metrics
- Rudeness or lack of professionalism among some staff members
- Inadequate follow-up or discharge planning
- Low hospital safety grades (e.g., 'D' grade from Leapfrog)
"Emergency room staff is so rude... No protocols in place, they stress you out and make your situation worse. It's outdated... Wait time is approx 4-6hrs."
— Promallu patient review"Absolutely horrible and horrid hospital... Nurses were laughing like there was no tomorrow while there was a room filled with people coughing, moaning and complaining. Staff was very rude and arrogant."
— MedicalRecords.com patient review"ESTOY MUY AGRADECIDA CON EL DR. CHRISTOPHER LAI... SIEMPRE FUE MUY PROFECIONAL , AMABLE Y RESPONDIO A TODAS MIS DUSAS ."
— Healthgrades patient review (translated: I am very grateful to Dr. Christopher Lai... He was always very professional, kind and answered all my questions.)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- ECRMC, PMHD Merger into IVHD in Final Stages - Calexico Chronicle — Feb 4, 2026
- ECRMC receives $11 million California Distressed Hospital grant - KYMA — May 30, 2026
- El Centro Approves Transfer of Hospital Assets to IVHD - Calexico Chronicle — Jul 30, 2025
- Report: Imperial Valley hospitals face heightened risk due to massive federal funding cuts | News | ivpressonline.com — Apr 22, 2026
- ECRMC CEO Outlines Merger Progress with IVHD - Calexico Chronicle — Sep 3, 2025
Information sourced from the clinic's website as of July 10, 2026.
More urgent care clinics in El Centro
All Valley Urgent Care is a small urgent care facility based in El Centro, California, with services extending to Brawley. Key details: - Services: Same-day, walk-in, and telehealth visits for adults and children; comprehensive urgent care, including collaboration with home health agencies and rehab facilities. - Location: Headquarters in El Centro, CA; serves patients in the United States (top coverage from El Centro area). - Contact: Multiple phone numbers listed for various services. - Workforce: 4 employees; COO is Krysta Tankersley. - Web presence: Active online profile with average monthly visits ~1,095; strong pages-per-visit (3.3) and a very low bounce rate (0.3%), indicating engaged visitors. - Notable: Positioned as a primary care/urgent care provider in the regional healthcare landscape. If you’re seeking urgent care options in El Centro, All Valley Urgent Care offers convenient walk-ins and telehealth, with pediatric and adult care.
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