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Clinic Type

Ophthalmology

Address

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Better Business Bureau (BBB): BBB profile notes 116 complaints in the last 3 years, with 47 closed in the last 12 months (as of July 2026) (116 complaints over 3 years)

Patients praise

  • Some individual physicians are described as caring and thoughtful when seen in person
  • Positive experiences with certain nurse practitioners

Common complaints

  • Difficulties scheduling timely appointments
  • Long wait times on the phone and in offices
  • Dissatisfaction with administrative and support staff communication
  • Concerns regarding billing practices and overcharging
  • Difficulty accessing medical records or navigating systems

"Sutter Health is horrible. The frequent ineptitude by their clinicians and support staff is shocking. And there is no accountability when they mess up."

Better Business Bureau (BBB) Review

"The downside is, she probably provided this attentive style to all her patients and therefore was almost always running behind in her appointment schedule. For me, this was a worthwhile tradeoff for someone I felt comfortable with and trusted."

Berkeley Parents Network

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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