Newhaven Counseling & Health Services
Behavioral Health • El Dorado, AR • Since 1967 • Multiple locations including main office, Magnolia outpatient clinic, Camden outpatient clinic, Hope House, Benchmark Developmental Disabilities Program, etc. locations
About
Newhaven Counseling & Health Services (a nonprofit) operates in El Dorado, Arkansas, and oversees Newhaven Recovery Lodge. Key details: - Mission: Provide behavioral health, substance use treatment, and primary care to the communities served; focus on integrating body, mind, and spirit for overall well-being. - Headquarters: El Dorado, AR. Other service locations include Magnolia, Camden, and Fordyce. - Main facility: 715 N College Ave, El Dorado, AR 71730. - Newhaven Recovery Lodge: Opened 2024, located at 2301 Champagnolle Rd, El Dorado, AR 71730; offers a peaceful, discreet recovery environment for professionals and individuals seeking growth and lasting change. - Type/Size: Nonprofit mental health care organization with multiple programs and two offices in El Dorado. - Founded: 1967 - Website: newhavenchs.org - Related: Also branded as “South Arkansas Regional Health Center” in some materials.
Clinic Type
Behavioral Health
Address
715 North College, El Dorado, AR 71730
Phone
800-825-1554
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Opening Hours
Urgent 24-hour availability (24 hours a day, 365 days a year)
Website
Telehealth
Not specified on page
Emergency Care
Urgent 24-hour availability
Services Offered
Insurance & Payment
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Not explicitly listed on page; sliding/discounted fees available based on income; no-denial policy for access to services due to inability to pay.
Discounted/sliding fee, Medicaid (implied by sliding scale in public mental health settings)
Savings plan: Discounted/sliding fee schedule based on family size and income
Languages Spoken
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Pricing
FAQs
What are your hours?
Mon - Thu: 8 AM to 5 PM; Friday: 8 AM to 4 PM. Urgent 24-hour availability.
Do you offer sliding scale fees?
Yes, Newhaven promises to offer discounted/sliding fee and there is a sliding fee schedule based on family size and income.
Where is the main location?
715 North College, El Dorado, AR 71730.
What nearby locations do you have?
Main Office & Clinic in El Dorado; Magnolia Outpatient Clinic; Camden Outpatient Clinic; Hope House - Rehabilitative Day Program; Benchmark - Developmental Disabilities Program.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BBB (Not Accredited): Low to mixed ratings based on anecdotal feedback across platforms (Limited number of public reviews available)
Patients praise
- Helpful for mental health struggles and recovery
- Friendly staff in some interactions
- Provides accessible mental health and counseling services
Common complaints
- Long wait times and inefficient service
- Difficulty reaching staff by phone
- Issues with medication management and prescription fulfillment
- Inadequate communication regarding services provided
"Appointments set are not met, waiting rooms are fuller than staff... 3 hour waits. Staff obviously gets pulled for other duties. Clean but inefficient. Good patient interaction but no acknowledgment of failures."
— LocalityBiz / FindRecoveryCenter review by Lee Chevalier"I recommend this place if you are struggling mentally. It has brought me from a deep dark place. I now offer my personal experience as another example of proof that we can overcome a lot mental battles with professional help."
— LocalityBiz / FindRecoveryCenter review by Krystal SimsSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- El Dorado Newhaven Counseling & Health Services expands Telehealth Services to better serve communities | El Dorado News — Aug 5, 2025
- Run for Recovery Set for Saturday at Newhaven Recovery Lodge in El Dorado - AY Magazine — Oct 13, 2025
- El Dorado Newhaven Counseling & Health Services expands Telehealth Services to better serve communities | Magnolia Banner News — Aug 5, 2025
- El Dorado Newhaven Counseling & Health Services expands Telehealth Services to better serve communities | Camden News — Aug 5, 2025
- Run for Recovery Set for Saturday at Newhaven Recovery Lodge in El Dorado | Arkansas Blogs & Entertainment — Oct 14, 2025
Information sourced from the clinic's website as of July 10, 2026.
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