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About

Newhaven Counseling & Health Services (a nonprofit) operates in El Dorado, Arkansas, and oversees Newhaven Recovery Lodge. Key details: - Mission: Provide behavioral health, substance use treatment, and primary care to the communities served; focus on integrating body, mind, and spirit for overall well-being. - Headquarters: El Dorado, AR. Other service locations include Magnolia, Camden, and Fordyce. - Main facility: 715 N College Ave, El Dorado, AR 71730. - Newhaven Recovery Lodge: Opened 2024, located at 2301 Champagnolle Rd, El Dorado, AR 71730; offers a peaceful, discreet recovery environment for professionals and individuals seeking growth and lasting change. - Type/Size: Nonprofit mental health care organization with multiple programs and two offices in El Dorado. - Founded: 1967 - Website: newhavenchs.org - Related: Also branded as “South Arkansas Regional Health Center” in some materials.

Clinic Type

Psychology

Address

715 North College, El Dorado, AR 71730

Phone

800-825-1554

Email

Opening Hours

24 hours a day, 365 days a year

Emergency Care

Urgent 24-hour availability

Services Offered

  • Counseling
  • Mental Health Services
  • Therapy
  • Behavioral Health
  • Sliding fee scale
  • Community Mental Health Center
  • Certified Community Behavioral Health Clinic

Insurance & Payment

Languages Spoken

Pricing

  • Discounted/sliding fee schedule based on family size and income
  • No one denied access due to inability to pay

FAQs

Do you offer discounted or sliding fee scale based on income?

Yes, Newhaven promises to serve all clients and not deny services based on ability to pay; there is a discounted/sliding fee schedule available based on family size and income.

What services does Newhaven provide?

A group of therapies, medical professionals, and qualified behavioral health paraprofessional staff to provide care.

Is Newhaven a Community Mental Health Center?

Yes, Newhaven is a Community Mental Health Center and a Certified Community Behavioral Health Clinic.

What are the hours for the clinic?

Mon-Thu: 8 AM to 5 PM; Friday: 8 AM to 4 PM.

Where is the Main Office & Clinic located?

715 North College, El Dorado, AR 71730.

How can I contact Newhaven?

Phone: 800-825-1554; there are multiple contact links on the site for locations and the main contact page.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 66% recommend (7 reviews)
  • Rehab.com: 4.2 out of 5 (541 reviews)

Patients praise

  • Helpful and supportive clinical staff for mental health struggles
  • Positive impact on personal well-being and mental health recovery
  • Friendly staff interactions reported by some clients

Common complaints

  • Difficulty managing prescription refills and medication management processes
  • Long wait times for appointments and at the clinic location
  • Frustration with administrative efficiency and staff accessibility
  • Concerns regarding the level of medical supervision available on-site

"I recommend this place if you are struggling mentally. It has brought me from a deep dark place."

Patient review on LocalityBiz/FindRecoveryCenter

"Appointments set are not met, waiting rooms are fuller than staff. 3 hour waits. Clean but inefficient. Good patient interaction but no acknowledgment of failures."

Patient review on LocalityBiz/FindRecoveryCenter

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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