Live
Read more

Clinic Type

Urgent Care

Address

620 W. Grove St., Grove Medical Complex, Second Floor, Suite 202, El Dorado, AR 71730

Phone

870-639-9939

Email

advancement@uams.edu

Opening Hours

Monday–Friday 7:30 a.m. – Noon; 12:30 p.m. – 5:00 p.m.; Saturday and Sunday Closed

Telehealth

Virtual visits and phone visits available for existing patients only

Emergency Care

If you are in need of urgent or emergency care, call 911 or go to your nearest emergency department

Services Offered

  • Primary care
  • Pediatric care
  • Immunizations
  • Minor office surgical procedures
  • Telemedicine/virtual visits
  • On-site diagnostic and support services
  • MyChart patient portal
  • Urgent care (noting as primary care clinic with emergency guidance)

Technology & Equipment

  • MyChart patient portal
  • Telemedicine
  • On-site diagnostic tools

Team

  • Jacquelene C. Childs, Board-certified — M.D. – Family Medicine Physician
  • Martha Garrett-Shaver, Board-certified — M.D. – Family Medicine Physician
  • Suzanne Herring, Certified Nurse Practitioner — CNP
  • C’Asia James, Board-certified — M.D. – Family Medicine Physician

Insurance & Payment

Co-pays and deductibles due at check-in, Billing/price transparency available, Telemedicine payments via MyChart (pay bills)

Languages Spoken

Pricing

  • General information and appointments phone: 870-639-9939
  • Fax: 870-639-9914
  • Hours: Mon-Fri 7:30 a.m. – Noon, 12:30 – 5 p.m.; Sat-Sun Closed
  • Virtual visits/phone visits available for existing patients

Current Offers

First Visit/Appointment Process

FAQs

What services are offered at the Family Medical Center in El Dorado?

Primary care for all ages; immunizations; on-site diagnostic and support services; minor office surgical procedures; telemedicine/virtual visits.

How do I schedule or check in for an appointment?

Call 870-639-9939; check in 15 minutes before appointment; bring necessary information and insurance details.

What are the first appointment check-in requirements?

For your first appointment, please check in 15 minutes before your appointment time. We will need to verify your insurance, have your photo ID and insurance card, your date of birth, address, a working phone number, and an email, if you have one.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • UAMS Health (Dr. C'Asia James): 4.8/5 (49 ratings) (49)
  • UAMS Health (Suzanne Herring, CNP): 4.6/5 (109 ratings) (109)

Patients praise

  • Professional and thorough care
  • Staff are described as courteous and helpful
  • Strong patient communication and listening skills reported for specific providers
  • Convenient online registration and appointment booking via MyChart

Common complaints

  • Difficulty in having concerns fully understood by providers
  • Communication gaps between patients and doctors
  • Delays in processing online paperwork/information

"My visit made me feel like I was wanted there everyone was very courteous and listened very well."

UAMS Health Patient Review

"Just Wish She Or Any Dr Could Understand What The Patient Is Saying And Just Try And See If We Can Come To An Agreement."

UAMS Health Patient Review

"First time I've seen this provider, & she was great, listened to everything, and very helpful. Would recommend."

UAMS Health Patient Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

More urgent care clinics in El Dorado

El Dorado, AR·Urgent Care

Access Medical Clinic is a private medical group offering primary, urgent, and walk-in care across 60+ locations, focused on delivering high-quality healthcare to rural communities. They operate as a family practice and urgent care provider with a broad service footprint in multiple states (AR, OK, TN, GA, NC, IN) and maintain 2 offices in the United States, including Ash Flat, Arkansas. The El Dorado, Arkansas location does not appear in the listed offices; the closest specified Arkansas offices are in Ash Flat (49 Hwy 62 412, Ash Flat, AR 72513). For El Dorado-specific information, consider contacting their main line at +1 870-994-7488 or visiting myaccessmedicalclinic.com to confirm whether an El Dorado location exists or is planned.

VerifiedOnline booking
El Dorado, AR·Urgent Care

SAMA HEALTHCARE SERVICES, PA is a small medical practice based in El Dorado, Arkansas, offering primary care services with same-day appointment options. The practice operates from two offices in El Dorado and employs 4 people. Key details: active status, phone +1 870-862-2400, email ebutler@samahealthcare.com, and a presence on LinkedIn. Tech stack includes QuickBooks. Categories include clinical trials, health care, health diagnostics, and medical services.

VerifiedEmergency care

See all urgent care clinics in El Dorado

Comparing your options?

See other urgent care clinics in El Dorado, or search the full directory by insurance, ratings, and more.

More Urgent Care Clinics