Valley Mall Optometry: Optometrist, Eye Doctor in El Monte CA
Optometry/Vision Care • El Monte, CA
Clinic Type
Optometry/Vision Care
Address
—
Phone
6265792020
valleymallod@gmail.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Optix-Now: 4.0 out of 5 stars (62 rating signals)
- BestProsInTown: not specified numerically (39 reviews)
Patients praise
- friendly and competent optometrists/doctors
- patient and helpful staff in specific instances, such as training for contacts or insurance assistance
- thorough eye exams
- good selection of frames
Common complaints
- rude staff, particularly regarding eyewear selection
- long wait times for glasses/orders to arrive
- receiving incorrect items or frames
- lack of effective communication regarding order status
- difficulties with refund policies
"I waited for my glasses for 5 MONTHS AND THEY GAVE ME THED WRONG FRAMES. They tell me that they can't give a refund because the glasses were already done."
— My Vision Care patient review"Dr. Shah was very nice and sweet. All of my concerns and questions were answered. After the apt, Alejandra and Maria were very patient and helpful while choosing from the frames I had picked out earlier."
— Unilocal patient reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Valley Mall Optometry in El Monte, CA United States - Apple Maps — Apr 10, 2026
- Dr. Diana L. Lou, OD - Optometrist in El Monte, CA — May 14, 2026
- EL MONTE OPTOMETRY - Updated July 2026 - Yelp — Jul 9, 2026
Information sourced from the clinic's website as of July 10, 2026.
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