Primary Care in El Paso, TX | Same-Day Appointments
Family Medicine • El Paso, TX • Since 2018
About
Primary Care El Paso is a private medical clinic in El Paso, TX (founded 2018) offering general care and services including physicals, lab testing, chronic disease management, and anti-aging/family medicine. With three offices in El Paso (HQ at 6000 Northern Pass Dr, Ste A100, El Paso, TX 79911) the practice emphasizes accessible care and same-day appointments. Contact: administration@primarycareelpaso.com; Phone: (915) 264-1830. Website: primarycareelpaso.com.
Clinic Type
Family Medicine
Address
6000 Northern Pass Dr, Ste A100, El Paso, Texas 79911, US
Phone
(915) 264-1830
administration@primarycareelpaso.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.9/5 stars (166 reviews)
- Cloutly: 5.0/5 stars
- Healthgrades: 1.0/5 stars (1 review)
Patients praise
- Availability of same-day appointments and walk-in services at various clinics
- Providers who are attentive, thorough, and take time to listen to patient concerns
- Compassionate and professional clinical care from doctors and nurse practitioners
- Clean and well-organized office environments reported by some patients
- Convenience of bilingual staff and family-focused service models
Common complaints
- Long wait times, sometimes extending for hours before being seen
- Difficulty scheduling appointments, including unresponsiveness to online booking or phone requests
- Unprofessional, rude, or condescending behavior by front-office staff
- Inconsistent communication regarding prescription refills and pharmacy coordination
- Limited availability for sick visits despite same-day marketing claims
"Great clinic. Jose Ruiz, FNP-C, is an excellent provider who always takes the time to listen. The staff is great as well."
— LocalityBiz Review"absolutely horrible experience, always running out of my refills and meds. When I call for an appointment they never have anything available. had strep and they wanted me to wait over a week to be seen..."
— Healthgrades Review"Very insensitive, rude and condescending. Never answer calls or messages. Waiting 2.5 hours for a prescription unbelievable."
— Healthgrades ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Primary Care El Paso, TX | The Hospitals of Providence — Feb 17, 2026
- Walk-In Appointments Made Easy in El Paso, TX - Comprehensive Primary Care, PA — Oct 4, 2025
- Primary Care in Texas: Services, Conditions & When to See a Doctor — May 7, 2026
- Primary Care Doctor El Paso, TX | Westwind Medical Associates — Aug 10, 2020
- Healthcare for the Whole Family: Why Family-Centered Primary Care Matters - CNA Primary Healthcare — Mar 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in El Paso
EP Family Doctor is a Texas-based family medicine practice specializing in telemedicine, serving patients statewide from El Paso. Key details: - Services: Routine care, urgent care, diabetes care, wellness exams, and comprehensive family medicine via telemedicine. - Locations: Multiple clinics with a focus in El Paso, TX. - Contact: info@borderregional.com; Phone numbers 915-855-7000 / 915-855-7007. - Workforce: Small team (2 employees) with management roles; listed affiliations include BORDER PAIN INSTITUTE. - Online presence: Website epfamilydoctor.com; modest traffic (roughly 1.7k visits/month) with US-only reach. If you’re seeking an El Paso family clinic offering telemedicine and general family health services, EP Family Doctor is a local option to consider.
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