Department of Internal Medicine
Internal Medicine • El Paso, TX • Since 1973
About
Summary: The Department of Internal Medicine is part of Texas Tech University Health Sciences Center El Paso (TTUHSC El Paso), a health sciences university in El Paso, Texas. TTUHSC El Paso focuses on health sciences education and research and serves the binational El Paso–Ciudad Juárez region. The institution (founded 2013 as a separate TTUHSC El Paso entity, originally a branch of TTUHSC) operates with a budget around $512 million (FY2026), an endowment of $167 million (FY2025 for TTUHSC El Paso), and a diverse staff of about 1,556 (fall 2024). The university emphasizes collaboration among nursing, medical, and graduate research students. Key leadership includes President Richard Lange and Chancellor Brandon Creighton. The department distribution includes medical, education, and research components, with a broad international and U.S. staff and student presence. For more precise details about the Internal Medicine department’s faculty, programs, and clinical services, consult TTUHSC El Paso’s official site or the department’s page directly. If you’re seeking specific information (faculty, residency/fellowship programs, clinical divisions within Internal Medicine, research areas), I can pull that from TTUHSC El Paso’s site or provide direct contact details.
Clinic Type
Internal Medicine
Address
5001 El Paso Drive, El Paso, Texas 79905, US
Phone
+18669021996
richard.lange@ttuhsc.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos

What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Renee Martinez): 4.8/5 (149 reviews) (149)
- Healthgrades (Dr. Lauro Ortega): 5.0/5 (10 reviews) (10)
- Birdeye (Gateway Internal Medicine): 2.6/5 (18 reviews) (18)
- Healthgrades (Dr. Nilesh Mehta): 3.6/5 (16 reviews) (16)
- Healthgrades (Dr. Ismael Rodriguez): 5.0/5 (3 reviews) (3)
Patients praise
- physicians described as knowledgeable, thorough, and professional
- compassionate and caring bedside manner of specific providers
- efficient and courteous service in some specialized practices
- clear communication and effective explanation of test results and treatment plans
Common complaints
- long wait times for appointments and in-office visits
- rude or unprofessional front desk and administrative staff
- difficulties reaching specific departments or scheduling follow-ups
- perceived lack of communication or delayed follow-up regarding lab results and prescriptions
- concerns about medical staff not fully listening to patient concerns or rushing appointments
"Dr. Martinez carefully goes over my latest test results and discusses areas of concern... in a professional and courteous manner."
— Healthgrades patient review"The front staff is rude, the wait time to see the nurse practitioner/doctor is absurd. I spent 2 hours waiting in the front and another hour in the back..."
— LocalityBiz patient review"Anyone who understands mental health problems understands you cant just let them go on and on and for someone at a doctors office to just hang up on a patient... is totally unacceptable."
— Vitals patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Chair for the Department of Internal Medicine | Leadership — Jan 27, 2026
- Internal Medicine | Health.mil — Jul 28, 2025
- Coming Full Circle — Tech Talk: TTUHSC El Paso News and Events — Dec 17, 2025
- Stevenson S. Ongsyping, MD - Texas Tech Physicians of El Paso — May 22, 2026
- Texas Tech El Paso faculty ranked among top cited researchers | Business Announcements | elpasoinc.com — Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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