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About

El Paso Orthopedic Specialists focuses on comprehensive orthopedic care and total joint replacement in El Paso, Texas. With two office locations (101 Rim Rd, Suite 300, 79902 and 10555 Vista Del Sol Ste 200, 79925), the practice serves the El Paso area from headquarters in El Paso. Key details: - Services: comprehensive orthopedic care, total joint replacement - Contact: main phone lines 915-594-5925 / 915-594-5926 - Online presence: ~4,830 monthly visits, strong year-over-year growth, low bounce rate, ~2 pages per visit - Regions served: United States (primarily El Paso) - Industry codes: SIC 80, 801; NAICS 62, 621 If you’re seeking orthopedic care or joint replacement in El Paso, this practice provides specialized orthopedic services from two local offices.

Clinic Type

Orthopedics

Address

El Paso, TX

Phone

9155945925

Email

verifcic@tmb.state.tx.us

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

https://elpasoorthopedicspecialists.com/patient-center/telehealth.dot

Services Offered

  • orthopedic care
  • total joint replacement
  • hand care
  • knee care
  • spine care
  • shoulder care
  • hip care
  • foot and ankle care
  • comprehensive orthopedic care

Technology & Equipment

  • state-of-the-art technology
  • advanced surgical tools
  • total joint replacement

Team

  • Dr. Toribio Natividad, MD — Orthopedic Surgeon
  • Dr. John Jackson, MD — Orthopedic Surgeon

Insurance & Payment

Languages Spoken

Current Offers

New Patient Special

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (El Paso Orthopaedic Surgery Group): 2.1/5 stars (98 reviews)
  • Yelp (El Paso Orthopaedic Surgery Group): 2.3/5 stars (24 reviews)
  • Healthgrades: 4.6/5 stars (67 reviews (specifically for Dr. John Jackson))

Patients praise

  • Knowledgeable and professional medical care from some surgeons
  • Friendly and helpful staff in some instances
  • Successful surgical outcomes mentioned by some patients

Common complaints

  • Long wait times for appointments and in-office visits
  • Difficulty reaching office staff by phone or getting calls returned
  • Complaints regarding administrative disorganization, including referrals and scheduling
  • Lack of empathy or bedside manner from certain providers

"I have been fighting with the front office for over a week about a simple referral... They are extremely RUDE and just hang up on you."

Birdeye Review

"I wish I had read reviews before ever deciding to book an appointment. My complaint is like all the others, I was on hold for 45 mins."

Yelp Review

"I have been going to Dr. Jackson for about 15 months... The first 2 visits I felt he cared a bit but after surgery, not at all. Felt no empathy at all."

Healthgrades Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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El Paso, TX·Orthopedics

Ortho El Paso is an orthopedic center and medical equipment manufacturer based in El Paso, Texas. The organization focuses on specialized orthopedic care and aims to provide a positive healthcare experience. Key details: - Headquarters: El Paso, TX - Services: Orthopedic care (center), medical equipment manufacturing - Offices: 4 locations in El Paso, including 5959 Gateway Blvd W (HQ) and 12770 Edgemere Blvd - Contact: info@orthoep.com; phone numbers: (915) 206-5949, (915) 249-4000, 915-218-0987 - Online presence: orthoep.com; active private company - Web metrics: about 12.5k monthly visits; low bounce rate; top country United States If you’re seeking orthopedic services in El Paso, Ortho El Paso positions itself as a local center for specialized orthopedic care with multiple El Paso offices.

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