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Professional Radiology is a private diagnostic imaging center based in El Paso, TX (HQ at 10501 Gateway Blvd W). Founded in 2017, it operates two offices in El Paso and focuses on accurate imaging with compassionate service. Services include ultrasound, mammography, bone density, varicose vein treatment, X-rays, CT scans, biopsies/aspirations, and interventional imaging. The small workforce (5 employees) and leadership led by CEO Marcela Riano support patient-first care across the United States (primarily US operations). The center emphasizes meticulous imaging and patient-centric support, with strong online engagement and a low site bounce rate. Contact: (915) 225-2480.

Clinic Type

Radiology

Address

El Paso, TX (two locations: Eastside and Westside)

Phone

915%20225%202480

Email

example@example.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • MRI
  • CT scans
  • Digital X-rays
  • Mammography
  • Ultrasound
  • DEXA bone densitometry
  • Specialized vein treatments
  • Varicose vein treatment

Technology & Equipment

  • Advanced imaging technology
  • Physician-involved review by radiologist
  • Two-location practice
  • Physician-owned radiology center
  • High standards of accuracy and care

Team

  • Dr. Jorge L. Sarmiento, Board-certified radiologist — Board-certified radiologist / Lead radiologist

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Aggregated (Google, Yelp, etc.): 4.8 out of 5 stars (1,731 reviews aggregated across platforms)

Patients praise

  • Kind, friendly, and professional staff interactions
  • Efficient and smooth check-in and imaging processes for many patients
  • Clear communication regarding procedures and testing
  • Welcoming atmosphere at the facility
  • High level of appreciation for patient-centered care compared to other providers

Common complaints

  • Delayed or missing test results sent to referring physicians
  • Issues with the patient portal access or documentation update speeds
  • Wait times and registration line efficiency concerns
  • Complaints about facility cleanliness, specifically restrooms
  • Occasional parking accessibility issues

"I needed X-Rays done, and I was pleasantly surprised at how smoothly and professionally everything was done. From the moment I walked in, to the moment when I was escorted out, I was treated with..."

MapQuest (Review)

"Still UNPROFESSIONAL! I saw my Dr yesterday (3 wks after imaging) and she DID NOT have them. This UNPROFESSIONAL place didn't even bother to send simple X ray results to my referring physician."

Yelp (Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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