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Clinic Type

Pediatrics

Address

South Elgin Pediatrics, Briargate Dr, South Elgin, IL

Phone

6303151600

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • pediatric primary care
  • wellness care for infants, children and adolescents
  • care for physical, behavioral and mental health
  • developmental screening and early detection of developmental delays and behavioral disorders
  • care coordination with Northwestern Medicine network including pediatric specialists
  • connection to specialists at Ann & Robert H. Lurie Children’s Hospital of Chicago at Northwestern Medicine Central DuPage Hospital and Northwestern Medicine Delnor Hospital

Team

  • Northwestern Medicine Pediatrics South Elgin Briargate Dr. Team — Pediatric team

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Northwestern Medicine (Official Site): 4.9 out of 5 stars (210 ratings for Dr. Antonio T. Caceres)
  • LocalityBiz/Birdeye: Mostly 5-star ratings reported in sample set (7 reviews (Birdeye))

Patients praise

  • High-quality clinical care and thorough medical expertise
  • Helpful, attentive, and kind nursing and medical staff
  • Good communication through patient portals (MyChart) and prompt follow-ups
  • Clean and welcoming environment for children

Common complaints

  • Scheduling and answering service difficulties (rude, slow to respond)
  • Concerns regarding office policies and handling of sick patients
  • Perceived lack of knowledge or support from administrative/reception staff
  • Negative experiences with specific clinical interactions (e.g., perceived judgment or lack of improvement)

"The staff here are all excellent!! I feel that my daughter is in great hands. And if you ever call the office for a question or concern you get a call back very promptly from the nurse!!"

LocalityBiz user review

"Great doctor and nurse (we loved nurse Carlos’s energy!) Very attentive and kind. Reception isn’t too knowledgeable, but they’re welcoming and kind. The reason for the 4 stars is that scheduling and their answering service was rude and took hours."

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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