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Clinic Type

Community Health Center

Address

Elizabethton, TN

Phone

(423) 542-7420

Email

Paula.Whitehead@balladhealth.org

Opening Hours

Not specified

Telehealth

Available (virtual visits, quick screening or video visit)

Services Offered

  • Primary care
  • Family medicine
  • Internal medicine
  • Preventive care
  • Wellness
  • Children and adults care
  • Same-day/next-day appointments
  • Online scheduling
  • MyChart portal
  • Virtual urgent care
  • Telehealth
  • Laboratory testing? (not specified)

Technology & Equipment

  • MyChart online portal
  • Mobile app
  • Virtual telehealth

Insurance & Payment

  • Most major insurance providers (not specified)

To confirm if we accept your insurance, please call (423) 542-7420.

Online bill pay, MyChart payments, Phone payments, In-person payments

Languages Spoken

  • English

FAQs

Do they offer online scheduling?

Yes, online scheduling is available for existing and new patients.

Do you accept my insurance?

Ballad Health Medical Associates Family Medicine accepts most major insurance providers. To confirm if we accept your insurance, please call us at (423) 542‑7420.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals.com, WebMD, Healthgrades: Individual providers have varying ratings (e.g., 4.6, 3.4, and 2.6 on Vitals.com). (Specific, aggregated patient reviews for this specific clinic location are limited or not publicly available as a single entity on major platforms.)

Patients praise

  • Provides essential primary care services such as vaccinations, annual physicals, and women's health care.
  • Local availability of primary care physicians.

Common complaints

  • General patient concerns regarding Ballad Health facilities include administrative and billing issues, such as billing errors, collection practices, and communication difficulties.
  • Negative experiences at broader Ballad Health facilities in the area (e.g., Sycamore Shoals Hospital) highlight frustrations with wait times, staff interaction, and perceived quality of care.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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