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About

Summary: Baptist Health Family Medicine – Helmwood in Elizabethtown, KY is part of the nonprofit Baptist Health system. The Hardin Memorial Health/Baptist Health Hardin organization operates a 300-bed hospital network serving Hardin and surrounding counties, with its headquarters in Elizabethtown. The system focuses on patient-centered, high-tech care across multiple facilities and locations in Kentucky, including Elizabethtown. Key details: founded 1954, nonprofit, parent: Baptist Health System Inc., main contact 270-737-1212. Locations in Elizabethtown include 913 N Dixie Hwy/913 N Dixie Ave.

Clinic Type

Family Medicine

Address

100 Helmwood Plaza Drive, Elizabethtown, KY 42701

Phone

1-844-6BAPTIST

Email

Opening Hours

Mon-Fri 7:30 AM - 4:30 PM; Sat Closed; Sun Closed

Emergency Care

Emergency care available via Baptist Health system

Services Offered

  • Primary Care
  • Family Medicine
  • Well Visits
  • Vaccinations and Immunizations
  • Physical Exam
  • Scheduled Video Visits
  • Find a Baptist Health Primary Care Clinic
  • Conditions Your Primary Care Physician Can Treat
  • Prevention and wellness services
  • Chronic disease management (implicit)

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the hours of operation?

Monday through Friday 7:30 AM to 4:30 PM; Saturday and Sunday closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Baptist Health (provider page: Amanda H Samuels, APRN): 4.940566 out of 5 (212 Ratings)
  • Baptist Health (provider page: Gregory Schall, DO): 4.80 out of 5 (290 Ratings)
  • Vitals (provider page: Dr. Samuel P. Pike, MD): 4.4 out of 5 (19 Ratings (4 written reviews shown))
  • Healthgrades (group practice page): No rating/reviews yet ("Be the first to review") (0 reviews)

Patients praise

  • Very high patient satisfaction/ratings reported for individual Baptist Health family medicine providers associated with the Elmwood/Helmwood practice address (e.g., ~4.94/5, 4.80/5).
  • Reports of “great doctor” / no complaints appear in patient review excerpts for a Baptist Health family medicine provider (Dr. Samuel P. Pike).

Common complaints

  • A negative MapQuest review excerpt about related facility/customer service issues appears (customer service skills suck; can’t keep therapist; underpaid/over...); it is not explicitly tied to the Helmwood location/service in the snippet.
  • No specific negative patient review themes were found for the Helmwood location itself in the provided results; one listing explicitly states it has not been reviewed yet.

"“4.940566 of 5 (212 Ratings)” (Patient Experience Rating)"

Baptist Health provider page for Amanda H Samuels, APRN

"“Overall Rating 4.80 out of 5 (290 Ratings. Would recommend to anyone seeking primary care.”"

Baptist Health provider page for Gregory Schall, DO

"“Dr.Pike is a great doctor. I have been his patient for 30 years and have no complaints.”"

Vitals review excerpt for Dr. Samuel P. Pike

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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