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Clinic Type

Spine Surgery

Address

529 Westport Road, Suite 2, Elizabethtown, KY 42701

Phone

270-518-5444

Email

info@aptivahealth.com

Opening Hours

Monday–Friday 8:00 AM–5:00 PM

Services Offered

  • Orthopedic
  • Spine
  • Sports Medicine
  • Shoulder Surgery
  • Physical Therapy
  • Digital X-ray
  • Injections
  • Durable Medical Equipment
  • Baseline concussion testing
  • Joint replacement
  • Arthroscopy
  • Spine surgery
  • Pre-op and post-op care coordination

Technology & Equipment

  • On-site digital X-ray
  • Physical therapy
  • Durable Medical Equipment
  • Baseline concussion testing

Team

  • Michael Casnellie, MD, MD — Orthopedic Spine Surgeon

Insurance & Payment

  • TRICARE
  • VA
  • Humana Military
  • Anthem
  • Aetna
  • Cigna
  • Humana
  • UnitedHealthcare
  • SIHO
  • Medicare
  • Workers' Compensation
  • Auto insurance
  • United Healthcare
  • cash-pay options

Accepts TRICARE, VA, Humana Military; major commercial plans (Anthem, Aetna, Cigna, Humana, United Healthcare, SIHO); Medicare, workers' compensation, auto insurance; cash-pay options.

Cash pay, Insurance billed to plans listed, Direct scheduling for new patients, cash, insurance

Languages Spoken

Current Offers

Same-day appointments for orthopedic, spine, and sports injuries

FAQs

Do I need a referral to schedule for orthopedic/spine evaluation?

No referral is required for most plans.

What are the hours

Aptiva Health Elizabethtown is open Monday through Friday from 8:00 AM to 5:00 PM. Same-day appointments are routinely available for orthopedic, spine, and sports injuries.

Does Aptiva Health Elizabethtown accept TRICARE and military insurance?

Aptiva Health Elizabethtown serves the Fort Knox military community and accepts TRICARE as well as VA and Humana Military coverage, in addition to major commercial plans including Anthem, Aetna, Cigna, Humana, United Healthcare, and SIHO. We also accept Medicare, workers' compensation, and auto insurance, and offer cash-pay options.

Do I need a referral to be seen at Aptiva Health Elizabethtown?

No referral is required. New patients can schedule directly with our office, and most insurance plans do not require a referral for an orthopedic or spine evaluation.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Hardin Orthopedics & Sports Medicine): 4.5/5 stars (36 reviews)
  • Norton Healthcare (Dr. Daniel R. Bachman): 4.8/5 stars (52 ratings, 12 reviews)
  • Norton Healthcare (Dr. Victor J. Kremser): 4.9/5 stars
  • Vitals (Dr. Jeffrey Been): 4.2/5 stars
  • Vitals (Dr. Marcis Craig): 4.3/5 stars

Patients praise

  • Knowledgeable and professional care
  • Effective treatment plans and pain relief
  • Friendly and attentive staff behavior in many cases
  • Efficient appointment scheduling and short wait times
  • Clear communication regarding diagnoses and procedures

Common complaints

  • Reports of rushed consultations
  • Perceived lack of listening to patient concerns or history
  • Staff unprofessionalism or unhelpfulness in isolated instances

"I now feel like I am receiving the best advice and care from Dr Kremser. He is very professional and explains every thing very clearly."

Norton Healthcare Patient Review

"Very knowledgeable of his field, answered all questions and concerns we had"

Norton Healthcare Patient Review

"If I could give zero stars I would. Very rushed. Not very welcoming. Does not listen to concerns or symptoms of the patient."

Vitals Patient Review (Dr. Stuart Blankenship)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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