Behavioral Health - Heart City Health 574-968-2461
Behavioral Health • Elkhart, IN • Since 1993
About
Heart City Health (Elkhart, IN) is a nonprofit Federally Qualified Health Center offering medical, dental, and behavioral health services. They provide on-site pharmacy and support services, with a sliding fee scale based on income and family size. They accept Medicaid, Medicare, and most private insurance. Behavioral health services are available for children, adults, and families, with a focus on meeting patients where they are and providing compassionate, dignity-centered support. Multiple Elkhart locations (HQ at 236 Simpson Ave; other sites around Elkhart) and a general main contact number is 574-968-2461.
Clinic Type
Behavioral Health
Address
236 Simpson Avenue, Elkhart, IN 46516
Phone
574-968-2461
—
Opening Hours
Not specified on page
Telehealth
Now Offering Telehealth Services
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Insurance accepted, Cash, Credit/Debit, Pay-What-You-Can (not specified)
Languages Spoken
FAQs
What counseling services are offered?
Behavioral health counseling, including individual counseling, court-mandated therapy, and group therapy on Wednesday afternoons for adults with depression.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 1/5 (WebMD) (1)
- BestProsInTown: Not specified (144)
- USCompanies.net: Varies (mixed reviews) (2)
Patients praise
- Some staff members and assistants are described as friendly, attentive, and compassionate
- Providers who take the time to explain health matters clearly
- Welcoming and comfortable atmosphere reported by some patients
Common complaints
- Long wait times for appointments and while at the clinic
- Difficulty with communication, administrative tasks, and record requests
- Concerns regarding doctor responsiveness and treatment quality
- Frustration with clinic policies, such as limits on the number of patients seen per family
"This is the saddest Dr s office I've ever been to! ... Need my records from previous doctor, 1 month, no success had to do it all myself! 2 1/2 months without my diabetic meds."
— LocalityBiz"I'm not sure if they're understaffed or what but after you arrive at your appoinment they still don't call you back for an hour then once you're called to the room the doctor doesn't come in for another hour. It's terrible!"
— USCompanies.net"Patients consistently praise the friendly demeanor of team members like medical assistant Karina, emphasizing their attentiveness and warmth."
— WhereeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Heart City Health Center | Elkhart, IN | Booking - Cortico — Dec 13, 2025
- Heart City Health Expands Integrated Behavioral Health Support Through Collaborative Care Model and NeuroFlow Tools - Heart City Health — Feb 16, 2026
- Heart City Health Named Nonprofit of the Year by the Greater Elkhart Chamber of Commerce - Heart City Health — Mar 6, 2026
- New Leaders Strengthen Oaklawn During Growth | Oaklawn — Feb 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Elkhart
Beacon Medical Group (Beaumont? actually Beacon Health System) operates as part of Beacon Health System, a large non-profit regional health system in Indiana and Michigan. The group includes specialty and primary care services under Beacon Medical Group, with a focus on behavioral health within the Beacon network. Key points relevant to your query: - Beacon Medical Group is a major component of Beacon Health System and includes primary and specialty care practices, including behavioral health services. - The system serves South Bend and Elkhart areas, with multiple facilities and affiliated hospitals under Beacon Health System. - Local presence: South Bend and Elkhart regions are core service areas, with addresses and leadership linked to Beacon Health System’s network. If you’re specifically looking for Beacon Medical Group Behavioral Health in South Bend or Elkhart, this overview confirms: - Behavioral health is part of Beacon’s service mix through Beacon Medical Group and related Beacon Health System entities. - For precise providers, locations, and appointment options in South Bend or Elkhart, you may want to visit Beacon’s main site and navigate to Beacon Medical Group or Behavioral Health sections, or contact the system’s patient access for specific South Bend/Elkhart behavioral health clinics.
Oaklawn Psychiatric Center (Elkhart region) offers comprehensive mental health and addiction treatment across the Michiana area. Key points relevant to your query: - Services: Outpatient therapy, inpatient treatment, psychiatric services, crisis support, skills training, and specialized programs for children, adolescents, adults, and seniors. Includes addiction treatment and trauma-focused care. - Locations: 6 offices in the Michiana area with a primary base in South Bend; Elkhart and Mishawaka locations serve surrounding communities, including Elkhart County. - About Oaklawn: Nonprofit mental health organization founded in 1962; dedicated to individualized care and community-focused services. - Contact: Main phone options and a general email (info@oaklawn.org) for scheduling or questions. If you’re seeking “therapy near me” in Elkhart, Oaklawn provides outpatient therapy, crisis services, and a continuum of care, and may also offer child/adolescent, adult, and senior mental health programs depending on need. Consider calling a local Oaklawn office (Elkhart/Goshen area) to confirm current services, intake steps, and appointment availability.
Comparing your options?
See other behavioral health clinics in Elkhart, or search the full directory by insurance, ratings, and more.