Rheumatology Practice Profile — Elkhart Clinic
Rheumatology • Elkhart, IN
About
Rheumatology Practice Profile — Elkhart Clinic, Elkhart - Overview: Elkhart Clinic is a Wellness and Fitness Services company offering collaborative, convenient care across three Elkhart, Indiana locations. It operates as a privately held medical/group practice with a focus on integrated care. - Location & Reach: Headquarters and multiple offices in Elkhart, IN (3 addresses listed, including 303 S Nappanee St). - Services: Broad healthcare delivery with multiple departments (Medical, Administrative, Operations, etc.). The provided data emphasizes general wellness, collaborative care, and health services rather than a dedicated rheumatology specialty. - Size & Resources: About 69 employees; CEO Tom Vandergrift; various directors (Materials Management, Business Office, HR). Tech stack includes intercom, eClinicalWorks, Cerner, Microsoft tools. - Financials: Annual revenue around $395k. - Staffing & Roles: Roles span Medical, Administrative, HR, and Operations; typical clinical roles listed include Phlebotomists and Registered Nurses, not specifically rheumatology specialists. - Reviews: Employer rating 3.2/5 (16 reviews), with moderate scores across work-life, compensation, culture, and career. - Relevance to Rheumatology: No specific rheumatology specialty profile or dedicated rheumatology practice is listed. The clinic appears to provide general wellness and collaborative care rather than a dedicated rheumatology practice. If you need rheumatology-specific details (specialists, clinics, or services), a direct inquiry with Elkhart Clinic or checking for a rheumatology-focused partner within their network is recommended.
Clinic Type
Rheumatology
Address
Elkhart Clinic, Elkhart, IN
Phone
+15742963200
amattei@elkhartclinic.com
Opening Hours
Monday through Thursday, Friday until noon.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD, US News, Vitals: Dr. Gordon Hughes generally maintains ratings around 3.7 to 4.5 across various platforms (11-15 ratings for Dr. Hughes depending on the site)
- Birdeye (aggregating multiple sources): 4.8 star rating for Elkhart Clinic LLC aggregate (1,280 reviews (aggregate))
Patients praise
- Some patients appreciate the expertise and attentive nature of specific providers like Dr. Hughes
- Helpful medical records department in some instances
- Generally high overall satisfaction scores for the clinic as a whole in aggregate databases
Common complaints
- Long wait times in waiting rooms and exam rooms
- Concerns regarding rude or condescending staff interactions
- Frustration with administrative processes (paperwork, scheduling)
- Reports of unprofessional or dismissive attitudes from certain staff members
"HES JUST GREAT I JUST LOVE HIM HE BELIEVES ME WHEN I TELL HIM ABOUT MY JOINT AND BONE PAIN OF MY OA AND MY RA HES THE BEST."
— Vitals (review for Dr. Gordon Hughes)"The schedulers are rude and condescending. The nurse wants you in and out of the room as quick as possible."
— Better Business Bureau (BBB) review for Elkhart Clinic"Everytime we come here we sit and wait over an hour and half to get called back, then sit in the office another half hour. Absolutely horrible"
— Yelp review for Elkhart ClinicSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] STATE OF INDIANA - IN.gov — Jan 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
More rheumatology clinics in Elkhart
OSMC (The Orthopedic & Sports Medicine Center) in Elkhart, IN, and Northern Indiana offers specialized arthritis care as part of its orthopedic and sports medicine services. Key points: - Focus: Comprehensive musculoskeletal care with non-surgical and surgical treatment options, aiming for full recovery. - Arthritis care: Evaluation and treatment for arthritis symptoms (joint pain, stiffness), leveraging physical therapy, medications, injections, and joint replacement options when needed. - Locations: HQ and multiple offices in Elkhart and Granger, with 10 offices across Northern Indiana. - Expertise: Orthopedic surgeons and specialists, including robotic joint replacement and trauma/hip/knee/shoulder care, plus related services (imaging, physical therapy, pain management). - Access: Contact via info@osmc.com or phone numbers listed on the site; telehealth options may be available. If you’re seeking an arthritis specialist specifically in Elkhart or Northern Indiana, OSMC’s orthopedic team provides targeted evaluation, personalized treatment plans, and access to surgical and non-surgical arthritis therapies.
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