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About

Elkins Rehabilitation & Care Center (ERCC) is a private, non-profit 111-bed nursing care and rehabilitation facility in Elkins, West Virginia. Key points: - Services: Short- and long-term nursing care, rehabilitation, and compassionate care for injuries, illnesses, or life-stage needs. - Location: Headquarters in Elkins, WV; multiple local office/address presence at 1175 Beverly Pike. - Organization: Industry—Hospitals and Health Care; active status; private ownership. - Size & workforce: About 3 employees reported, with leadership including Grace Roy (Director of Human Resources); facility emphasizes care quality and family-centered support. - Financials: Approximately $24.6 million in annual revenue. - Online presence: ERCC.biz with ~1,540 monthly visits; strong US focus; low bounce rate and limited pages per visit. - Notable activity: Recent news includes a 2026 ERCC-related raid report and a 2025 CNA class graduation. - Related categories: Healthcare, rehabilitation, nursing and residential care, non-profit. If you’re researching for care options, ERCC presents as a community-focused, larger-scale rehabilitation and nursing facility in Elkins with outpatient and inpatient therapy evidence from updates in 2022. For precise services, visitation policies, or new patient intake, contact via 304-636-1391 or groy@ercc.biz.

Clinic Type

Rehabilitation & Nursing Care

Address

Elkins, West Virginia

Phone

+13046361391

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • rehabilitation
  • inpatient and outpatient services
  • physical therapy
  • occupational therapy
  • speech therapy
  • spiritual care
  • chaplain services
  • dining
  • transportation
  • laundry
  • group activities
  • residential life
  • photo-gallery
  • family support services
  • social services
  • resident council
  • senior crimestoppers
  • beauty barber shop
  • music memory program

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • Better Business Bureau accreditation

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare/CMS: 4 to 5 out of 5 stars (CMS rating variation) (N/A (Official rating))
  • CareListings: 3.1 out of 5 stars (13 reviews)
  • Google/AddictionAndCure: 3.0 out of 5 stars (6 reviews)

Patients praise

  • Recognized for having nursing hours above national average
  • Generally clean facility environment reported by some staff and visitors
  • Strong benefit and compensation package reported by some employees
  • Dedicated care recognized by some families

Common complaints

  • Allegations of neglect and abuse
  • Issues with staff communication and favoritism/cliques
  • Reports of injuries (falls, bed sores) and concerns over care standards
  • Workplace management and turnover concerns

"My mother was in here for 2 months and they were mean and abusive to her. She suffered a fractured foot, several bruises and bed sores so bad the look like they need stitches."

CareListings review

"For such an extremely tough job - this place is a blessing. No nursing home is perfect but this place does try. I noticed another review mentioning Amy Erdman - she was an absolute god send."

CareListings review

"Great company to work for. You won't find better compensation or better benefits. Residents are well cared for and happy."

Indeed employee review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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