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Clinic Type

Family Medicine

Address

Northeastern Nevada Regional Hospital (family medicine services)

Phone

+1 775-319-6674

Email

nnrh.hr@lpnt.net

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family medicine
  • Pediatrics
  • Preventive care
  • Annual exams
  • Immunizations
  • Physicals for sports
  • School
  • Scouts
  • Work physicals
  • Colds and fevers treatment
  • Earaches treatment
  • Rashes and infections treatment
  • Chronic diseases management

Team

  • Family Medicine Providers — Medical providers affiliated with Northeastern Nevada Regional Hospital

Insurance & Payment

Languages Spoken

  • English

FAQs

How can I connect with a healthcare provider by phone?

Call 775.319.6674.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (Dr. Terry Nevins): 4.5/5 (24 ratings (2 reviews))
  • Healthgrades (Dr. Christine Potterjones): 4.3/5 (13 reviews)
  • WebMD (Dr. Karen Wright): 4.5/5 (12 ratings)
  • Healthgrades (Dr. Christopher Williams): 4.7/5 (3 reviews)
  • Healthgrades (Dr. Brent Black): 3.9/5 (8 reviews)
  • Healthgrades (Dr. Erich Mattern): (rating value not shown in snippet) ((review-count/rating not fully captured))

Patients praise

  • Shorter/moderate wait times and timely appointment access
  • Doctors listening to concerns and explaining conditions
  • Friendly or courteous staff
  • Thorough exams and time spent with patients
  • Helpful follow-up and care focused on finding causes (e.g., ordering tests / recommending specialists)

Common complaints

  • Rude/unprofessional staff or front desk behavior
  • Difficulty scheduling appointments / runaround
  • Rushed visits and lack of listening
  • Not answering questions or not explaining conditions well
  • Poor trust in provider decisions / perceived lack of respect
  • Long wait times

"“New patient to Dr. Nevins, but so far he and his staff have been awesome. Have not had to wait months to see him and minimal wait time in office for appointment.”"

WebMD review excerpt for Dr. Terry Nevins (Elko, NV)

"“Dr Nevins doesn’t care about his patients… Hangs up on you and doesn’t get you scheduled for appointments… Worst experience ever.”"

WebMD review excerpt for Dr. Terry Nevins (Elko, NV)

"“She’s wonderful and listens to all of your concerns!”"

Healthgrades review excerpt for Dr. Christine Potterjones (Elko, NV)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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