Northern Light Surgery - Northern Light Maine Coast Hospital
General Surgery • Ellsworth, ME • Since 1983
About
Northern Light Maine Coast Hospital in Ellsworth is part of the Northern Light Health system, a nonprofit, physician-led health care network based in Brewer, Maine. The system is the largest integrated health care network in Maine, with 9 member hospitals, 37 primary care locations, and more than 12,000 employees statewide. Northern Light Maine Coast Hospital (Ellsworth) provides local surgical and acute care services as part of the Maine Coast region, under the Northern Light Health umbrella. For specific surgeons, services, or scheduling at Northern Light Surgery tied to Maine Coast Hospital, check the hospital’s surgical department pages or contact the Ellsworth campus directly.
Clinic Type
General Surgery
Address
50 Union Street, Northern Light Maine Coast Hospital, Suite 2300, Ellsworth, ME 04605
Phone
207-664-5642
hrservicecenter@northernlight.org
Opening Hours
8 am - 4:30 pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (hospital): 55% patient experience rating; 20% lower than national average (patient experience rating) (Not stated (site reports patient experience metrics))
- Momentary (hospital): 3 out of 5 overall hospital rating (3★) (338 patient surveys (completed))
- MedicareList (hospital/HCAHPS summary): Not a star rating, but 'Willingness to recommend' reported as 65% yes definitely/probably (and 27% 'no') (Not stated as a total count in the snippet)
- Yelp (hospital page): Mixed/negative individual reviews noted (example: severe pain ignored; worst room without call button) (Not stated in provided snippet)
Patients praise
- Cleanliness was commonly rated highly (e.g., 'always clean').
- Communication from nurses/doctors and discharge information were often reported positively.
- Higher physician-level feedback was very strong for at least one surgeon (Dr. Lloyd Harmon).
Common complaints
- Patient experience ratings are below national averages in some areas.
- Reported concerns include communication gaps (especially quietness/staff responsiveness) and some negative anecdotal accounts on Yelp.
- Care transition/understanding after discharge and quietness ratings appear weaker than national averages.
""They tortured me, ignored my severe pain, because the nurse hated me and wanted to make me suffer. They put me in the worst room without a nurse call button""
— Yelp review text (Northern Light Maine Coast Hospital - Ellsworth)""Northern Light Maine Coast Hospital ... has a 3-star overall patient satisfaction rating""
— Momentary Labs summary (338 patient surveys)""The hospital's top strength is its cleanliness, with 76.0% of patients reporting that the hospital was always clean""
— Momentary Labs summary (cleanliness metric from CMS HCAHPS)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Maine jury awards $750K to woman after surgeon leaves a gap in her femur — Mar 2, 2026
- Maine Coast Hospital aims to ensure sustainability after speculation of financial pressure | Health | ellsworthamerican.com — Jul 30, 2025
- Expert testifies Maine patient was billed nearly $300K for botched hip replacement surgery - Worldnews.com — Feb 24, 2026
- Report warns hospitals in Aroostook, Ellsworth face imminent risk of closure due to Medicaid cuts — Aug 22, 2025
- Northern Light Health reduces staff through attrition amid financial pressure — Jul 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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