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About

Northern Light Maine Coast Hospital (Ellsworth) is part of the Northern Light Health system, a nonprofit, physician-led health network based in Brewer, Maine. As Maine’s largest integrated health care system, Northern Light Health operates multiple facilities across the state, including affiliated hospitals, primary care clinics, nursing homes, and emergency transport services. Key context for your query: - The system includes nine member hospitals and a broad network of primary care locations and services across Maine. - Northern Light Health’s footprint spans from Portland to Presque Isle and from Blue Hill to Greenville, with numerous offices and locations in Maine. The system’s Maine Coast area facilities are part of the Northern Light Health network, but you may want to verify Ellsworth-specific hospital inclusion or contact information directly via the Northern Light Health website or Ellsworth’s local hospital listings for precise services and capabilities.

Clinic Type

Obstetrics & Gynecology

Address

50 Union Street Suite 3200 Ellsworth, ME 04605

Phone

207-664-5650

Email

foundation@northernlight.org

Opening Hours

8 am - 4:30 pm

Services Offered

  • obstetrics and gynecology
  • gynecology
  • prenatal care
  • pregnancy care
  • breast care
  • women's health services

Team

  • Barbara Mercado-Stallard, MD — Obstetrics and Gynecology physician
  • Louis Wesley, MD — Obstetrics and Gynecology physician
  • James Culver, MD — Obstetrics and Gynecology physician

Insurance & Payment

Languages Spoken

  • English

FAQs

Hours of Operation

8 am - 4:30 pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: Patient Experience Rating: 55% (20% lower than national average)
  • Momentary Labs (CMS HCAHPS): 3 out of 5 star overall hospital rating (338 completed patient surveys (survey response rate 20%))
  • Medicare.gov Care Compare (HCAHPS): Patient survey rating measures experiences of care (detailed scores not shown in snippet)
  • PlainHospital (HCAHPS): Overall hospital rating: 2 out of 5 stars
  • SeniorHealthDatabase.com: 3/5 Stars (CMS Overall Rating) (58% of patients recommend (no review count given))

Patients praise

  • Cleanliness reported as strong (e.g., 76% always clean)
  • Discharge information reported positively (e.g., 89% received information for recovery at home)
  • Some patients report good communication and satisfaction in specific domains (nurse communication 79%; doctor communication 76%)

Common complaints

  • Low overall patient experience/recommendation rates (e.g., 55% would definitely recommend; 2/5 stars on one site)
  • Room/quietness ratings appear weaker (e.g., only 47% quiet at night on Medicarelist)
  • Patient complaints on Yelp highlight severe negative experiences (ignored pain, lack of nurse call button in worst room)

"“They tortured me, ignored my severe pain, because the nurse hated me and wanted to make me suffer. They put me in the worst room without a nurse call button ...”"

Yelp review (Northern Light Maine Coast Hospital - Ellsworth)

"“Overall star rating of 3 out of 5… 55% of patients would definitely recommend this hospital.”"

Momentary Labs (CMS HCAHPS summary)

"“Overall hospital rating … 2 out of 5.”"

PlainHospital (HCAHPS profile)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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