Addiction Treatment - Arnot Health
Addiction Medicine • Elmira, NY • 1 (New Dawn facility as part of Arnot Health) locations
About
Summary: Elmira Urological Assoc (part of Arnot Health) is a urology-focused medical practice offering surgical and non-surgical treatment for urinary and male reproductive system conditions. While their core services cover urology across the urinary tract and related organs, the page highlights Arnot Health as the overarching network with two Elmira-area offices (Elmira and Lockport, NY) and a patient care approach that combines technology with compassion. If your inquiry is specifically about addiction treatment, this page does not describe addiction services; it focuses on urological care within the Arnot Health system. For addiction treatment options in Elmira, you may want to search Arnot Health’s addiction services or other Elmira providers.
Clinic Type
Addiction Medicine
Address
Arnot Health New Dawn Addiction Treatment, New Dawn Inpatient Addiction Rehabilitation
Phone
607-737-7801 (admissions)
lisa.ventura@arnothealth.org
Opening Hours
8 am – 4:30 pm, Monday through Friday (admission coordination)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Coverage for treatment at New Dawn is validated prior to admission.
Languages Spoken
FAQs
Who is eligible for treatment at New Dawn/Inpatient Addiction Rehabilitation?
Patients must be at least 18 years of age or older and must meet ASAM level of care criteria.
How can I arrange a referral or admission?
Arrangements for referral or admissions may be made by contacting 607-737-7801 between 8 am and 4:30 pm, Monday through Friday. Ask to speak with an admission coordinator. Telephone inquiries or phone screens can be completed anytime day or night.
Is support available outside business hours?
Someone is always there, willing to help and support those in need of treatment.
What insurers are accepted?
Arnot Health is an approved facility for Blue Cross and other insurance carriers. Medicaid, Medicaid Managed Care and Medicare are also accepted. Coverage for treatment at New Dawn is validated prior to admission.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Arnot Health): 2.3/5 (12 reviews)
- Rehab.com (Arnot Ogden Medical Center): 2.82/5 (325 reviews)
Patients praise
- Some reviewers describe staff as helpful/fast and nurses as phenomenal
- Some general availability of addiction-related and behavioral health services is described by Arnot Health
- The organization provides a patient-rights/care-complaints pathway
Common complaints
- Low star ratings and multiple negative experiences reported on review sites
- Calls/refills and responsiveness concerns (e.g., not answering phones; delayed callbacks)
- Perceived lack of care/communication and concerns about billing/charges and provider attention
- Workplace complaints from a chemical dependency counselor reviewer (unfair treatment; inability to buy supplies)
- Financial/reimbursement concerns related to substance abuse chemical dependency units
"“Arnot Health - 12 Reviews ... 2.3”"
— Birdeye review profile for Arnot Health"“Run from Dania Niwash. Could easily give zero stars... The outpatient psychiatry department doesn’t care…”"
— Birdeye review by Avery Davis (in Arnot Health profile)"“Save your time and money... Go to Gutherie where they care.”"
— Rehab.com review excerpt about Arnot Ogden Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Arnot Health hiring Chemical Dependency Counselor in Elmira, NY — Jul 8, 2026
- Licensed Practical Nurse - Behavioral Health Addiction Treatment — Jan 18, 2026
- [PDF] Chemung County Community Health Assessment 2016-2018 — Dec 15, 2025
- Nidhi Simlote Villanueva — Apr 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
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