Big Flats Urology - Horseheads - NY - Clinic
Urology • Elmira, NY
Clinic Type
Urology
Address
3344 Chambers Road, Horseheads, NY 14845
Phone
607-973-8000
Guiliana.Kissel@guthrie.org
Opening Hours
8:00 AM - 5:00 PM
Telehealth
Offers Telehealth
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Vitals: 3.8/5 (5 reviews (for Dr. Crystal Sadik))
- WebMD Care: 3.5/5 (1 review (for Dr. Vineet Agrawal))
Patients praise
- friendly and professional medical staff
- skillful surgical care
- effective post-procedure recovery instructions
Common complaints
- concerns regarding bedside manner and listening skills
- reports of feeling rushed or dismissed by providers
- perceived negligence or lack of follow-up
"I found the medical staff friendly and professional and that is important to a patient’s piece of mind. I just wanted to say thank you to Dr. Crystal D Sadik, MD she is a skillful surgeon who did an excellent job on my procedure."
— Vitals patient review for Dr. Crystal Sadik"I view my visits with Dr. Agrawal as extremely negative, he doesn't listen, he was negligent when on call, and made clinically unsound recommendations."
— WebMD Care patient review for Dr. Vineet AgrawalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Find a Physician or Specialist - on www.Guthrie.org — Jul 8, 2026
- [PDF] NOVA NY/PA Regional Participating Provider Listing — Sep 4, 2025
- Guthrie announces construction of two new facilities in the Southern ... — Nov 5, 2025
- Wellsville Regional News (dot) com: Guthrie Unveils Plans for Medical Office Buildings in the Elmira-Corning Area — Jun 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Elmira
Elmira Urological Associates is a urology-focused medical practice under Arnot Health, offering both surgical and non-surgical treatment for urinary tract and male reproductive system conditions. Located in Elmira, NY (and with an additional office in Lockport, NY), the team specializes in disorders of the bladder, kidneys, ureters, urethra, and related structures. Contact: 607-737-4100 or 607-737-4499. Addresses: Elmira office at 301 Hoffman St, Elmira, NY 14905; HQ at 571 E Market St, Lockport, NY 14094.
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