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Clinic Type

Internal Medicine

Address

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Internal Medicine

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Ronald Duncan): 4.2/5 stars (5 reviews)
  • Healthgrades (Dr. Robert Helm): 4.4/5 stars (7 reviews)
  • rater8 (Michelle McDowell, NP): 5.0/5 stars (45 ratings, 23 comments)
  • Vitals (Dr. Steven Gatewood): 4.3/5 stars (6 ratings, 1 review)

Patients praise

  • approachable and caring bedside manner
  • thorough and attentive listening reported by long-term patients
  • trusted medical guidance
  • professional staff support

Common complaints

  • dismissive attitude or lack of listening
  • rushed appointments
  • concerns over staff changes
  • inconsistent quality of care reported by some patients

"The absolute best doctor! I consider myself so unbelievably blessed to have him in my life. He actually genuinely cares and gets to know his patients and their health issues."

Patient review for Dr. Robert Helm (Healthgrades)

"She actually cares about her patients, she doesn't ignore me, she listens attentively."

Patient review for Michelle McDowell, NP (rater8)

"He needs an attitude adjustment, he needs to be more personable to his patience and he needs to take the time to listen to them."

Patient review for Dr. Ronald Duncan (Healthgrades)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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