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Clinic Type

Primary Care

Address

303 Chestnut Commons Dr., Elyria, Ohio 44035

Phone

800.223.2273

Email

chp@ccf.org

Opening Hours

Sunday: Closed; Monday–Saturday: varies by department (general hours shown: Mon–Fri 8 a.m. to 8 p.m., Sat 8 a.m.–Noon)

Services Offered

  • Primary Care
  • Express Care
  • Laboratory (Appointment Recommended)
  • Spine Health

Insurance & Payment

Payment options available from billing-finance link

Languages Spoken

FAQs

Express Care hours

Sunday: 8 a.m. - 3:30 p.m. Monday: 8 a.m. - 7:30 p.m. Tuesday: 8 a.m. - 7:30 p.m. Wednesday: 8 a.m. - 7:30 p.m. Thursday: 8 a.m. - 7:30 p.m. Friday: 8 a.m. - 7:30 p.m. Saturday: 8 a.m. - 3:30 p.m.

Mammography (Appointment Needed)

Sunday: Closed Monday: 8 a.m. - 7 p.m. Tuesday: 8 a.m. - 4 p.m. Wednesday: 8 a.m. - 7 p.m. Thursday: 8 a.m. - 3 p.m. Friday: 8 a.m. - 3 p.m. Saturday: Closed

Laboratory (Appointment Recommended)

Sunday: Closed Monday: 7:30 a.m. - 5 p.m. Tuesday: 7:30 a.m. - 5 p.m. Wednesday: 7:30 a.m. - 5 p.m. Thursday: 7:30 a.m. - 5 p.m. Friday: 7:30 a.m. - 5 p.m. Saturday: 8 a.m. - Noon

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 2.5 out of 5 stars (10 reviews (Apple Maps))

Patients praise

  • Fast service in some instances
  • Kind and compassionate care from certain staff members and nurses
  • Some patients reported efficient intake processes and comfortable experiences

Common complaints

  • Strict appointment arrival policies, specifically regarding patients being turned away for being a few minutes late
  • Long wait times and organizational issues with appointment scheduling/kiosks
  • Perceived poor bedside manner and lack of compassion from some staff members
  • Dissatisfaction with the billing process and perceived high costs for minimal service
  • Reports of technical issues (systems down) causing significant delays
  • Limited services (e.g., lack of onsite X-ray when the main building is closed)

"My 85 year old mother was 10 minutes late for an appointment and the woman at the desk told her she had missed her appointment. Was rude and uncaring."

LocalityBiz user review

"I’ve showed up early for my last 3 appointments. Not ONE of the happened bc the staff here screwed up. They’re either running 1.5 hours late without notifying anyone..."

LocalityBiz user review

"My first time going to this facility. I was leery because of the reviews. But also took the negative with grain of salt. All I have to say is this clinic is amazing!!"

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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