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About

Frederick Health is a nonprofit health system serving Frederick County, MD, with a focus on convenient access to care across 25 locations. The organization includes Frederick Health Hospital (founded 1902), Frederick Health Medical Group, home care, hospice, and an ambulatory care network. While its main campus and most services are based in Frederick, MD, the system operates multiple sites throughout the county, including urgent care and specialty clinics, with a shared goal of friendly, community-centered care. The official site is frederickhealth.org. If you’re specifically looking for Emmitsburg-related care, Frederick Health’s broader network emphasizes access to countywide services, but Emmitsburg-specific facilities are not listed among the primary locations on the site. For precise Emmitsburg services or providers, contact the system’s main line at +1-240-566-3300 or visit their locations page to confirm any nearby facilities.

Clinic Type

Urgent Care

Address

Frederick Health Urgent Care Medical Office Building, 16403 Old Emmitsburg Rd, Emmitsburg, MD 21727

Phone

240-566-7310

Email

PatientExperience@frederick.health

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urgent Care
  • Emergency Care
  • Primary Care
  • Family Medicine
  • Audiology Care
  • Anticoagulation Clinic
  • Cancer Care
  • Comprehensive Care Center
  • Dental Clinic
  • ENT Care
  • Heart Care
  • Home Care
  • Infusion Therapy
  • Pediatric Care
  • Stroke Care
  • Surgical Care
  • Wound Care & Hyperbaric Medicine

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews): 3.7 out of 5 stars (45 reviews)
  • Birdeye (aggregating Google reviews): 3.8 out of 5 stars (6 reviews)

Patients praise

  • Praise for specific medical providers and nurse practitioners for their attentiveness and care
  • Appreciation for the convenience of having a local healthcare facility
  • Some reports of friendly and efficient staff members in primary care and reception roles

Common complaints

  • Long wait times for appointments and walk-in service
  • Dissatisfaction with billing department processes and communication
  • Reports of unhelpful or unprofessional front-desk staff in some instances
  • Concerns regarding equipment availability or maintenance (e.g., X-ray/CT technicians)
  • Instances of perceived lack of compassion from some clinical staff

"Dr Natalie Lowery is the best primary care provider I've had in the past 25+ years and hope she continues to support her patients at this location. The RNs are also excellent, Dusty and crew are the very best."

Birdeye Review

"Update: after being told this was resolved last year, I've received notice that Frederick Health has resent the bill to a new debt collector. Avoid Frederick Health at all costs."

Birdeye Review

"So I gave it three stars because the doctor was helpful. The nurse was helpful but I had left my phone there and I had to go back the next day to retrieve it and the lady at the front desk was not helpful at all."

Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary focused on Health Services at Mount St. Mary’s University (Emmitsburg) - Mount St. Mary’s University is a private Catholic liberal arts university in Emmitsburg, Maryland, founded in 1808, with a satellite campus in Frederick. - Health-related academic offerings: - The university houses multiple health-oriented programs within its broader structure, including the Physician Assistant program (noting recent PR Newswire coverage of ARC-PA approval for launch in January 2026). - Undergraduate and graduate health-related concentrations are available across the university’s colleges, with partnerships for certain bachelor’s/master’s pathways. - Notable health-education context: - The Mount emphasizes a diverse set of majors/minors across Liberal Arts, Business, and Natural Sciences/Mathematics, with several health-adjacent programs and certificates. - Campus and accessibility: - Main campus located in Emmitsburg, MD, with a satellite campus in Frederick, MD. - Contact: admissions@msmary.edu; phone: 1-301-447-6122 / 301-447-5017 for program inquiries. If you’re seeking specifics on a particular health program (e.g., Physician Assistant, Nursing, Public Health), I can pull out the exact degree titles, entry requirements, and program formats.

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