Hartford HealthCare Medical Group at the Enfield Family ...
General Surgery • Enfield, CT
Clinic Type
General Surgery
Address
100 Hazard Avenue, Enfield, CT 06082
Phone
860.406.6865
hrs@hhchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 1.0/5.0 (3 reviews)
- LocalityBiz: Mixed (combination of 1-star and 5-star ratings) (Not explicitly aggregated; multiple individual reviews present)
Patients praise
- High quality and professionalism of certain individual medical providers and clinicians
- Clean office environment
- Some patients report positive, compassionate, and thorough care experiences
Common complaints
- Difficulty reaching staff via phone and long hold times
- Poor responsiveness and failure to return calls promptly
- Concerns regarding scheduling, rescheduling, and office administrative issues
- Perceived decline in quality of service over time
- Frustration with corporate policies and perceived lack of patient-centered care
"This place has gone DOWNHILL so bad, over the last few years. No one answers the phone, because all calls are routed to a..."
— Yelp (Mike H.)"Staff is very pleasant and helpful. Been seeing Lori Tilden-Smith for years. Best primary care PA around. She listens and is very thorough in her assessments."
— LocalityBiz (nicole beaulieu)"Rude! Rude! Rude! Put on hold for 15 min and had to hang up called back got hung up on called back again to be put on hold again without even saying anything!"
— LocalityBiz (Katie bennett)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HARTFORD HEALTHCARE MEDICAL GROUP — Jul 1, 2026
- Physician Results | hartfordhealthcare.org — Oct 30, 2025
- Kimberly Anne Caprio, MD | Hartford HealthCare | CT — Feb 8, 2026
- Hartford HealthCare Medical Group Primary Care - Windsor — Oct 30, 2025
- Hartford Healthcare Heart & Vascular Institute ... — Jul 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More general surgery clinics in Enfield
Summary: 7 Elm Street, Suite 201, Enfield is a location associated with Hartford HealthCare’s network in Connecticut. Hartford HealthCare Medical Group is a large nonprofit, multi-specialty health system based in Hartford, CT, consisting of hospitals, clinics, home care, behavioral health, senior services, and rehabilitation networks. The group is part of Hartford HealthCare’s integrated system, offering cancer, heart/vascular, neuroscience, orthopedics, and urology services through its institute model. For this Enfield-specific address, consider contacting Hartford HealthCare at the parent organization’s network to confirm the exact services and providers available at that Enfield suite.
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