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Clinic Type

Neurosurgery

Address

Bone & Joint Institute Enfield location, Hartford Hospital

Phone

860.972.2245

Email

Nadine.Ireland@hhchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • orthopedics
  • neurosurgery
  • bone and joint care
  • joint replacement
  • foot & ankle
  • spine
  • hand & wrist
  • elbow
  • shoulder
  • sports medicine
  • neurology
  • cardiovascular medicine
  • psychiatry

Team

  • Mohamad Khaled, MD, FAANS, FACS — Neurosurgery

Insurance & Payment

Languages Spoken

  • English

FAQs

What specialties are included in the Bone & Joint Institute?

Joint replacement, foot & ankle, spine, hand & wrist, elbow, shoulder and sports medicine.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/Apple Maps: 3.0/5.0 (5 (on Yelp/Apple Maps platform))
  • Hartford HealthCare internal survey ratings: 4.7-4.9/5.0 (aggregated across individual doctors) (Varies by physician (e.g., 53–278 surveys per doctor))

Patients praise

  • High satisfaction with clinical surgeons and medical expertise
  • Positive feedback for specific providers and nurses
  • Efficient and high-quality surgical outcomes for some patients
  • Patient appreciation for the comprehensive, patient-centered programs (e.g., surgery preparation resources)

Common complaints

  • Concerns about administrative/office staff responsiveness, including being put on hold and communication issues
  • Complaints regarding lack of clarity about post-operative care and medication instructions
  • Reports of difficulty scheduling appointments and rudeness from reception staff
  • Specific legal allegations regarding potential diagnostic and care failures by certain medical staff

"I just want to let u know that ur customer service suxs n the receptionists r very rude n disrespectful.... I called several times about an appointment n they hung up on me."

TrustReviewers.com

"The Dr was great and very quick to respond to my questions but the staff should have already explained everything to us."

TrustReviewers.com

"Cannot say enough for how awesome the bone and joint was in helping me after surgery. They made me feel like I was the only patient there."

Yelp

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Enfield, CT·Neurosurgery

Summary: The page describes Saint Francis Hospital in Hartford, CT, now part of Trinity Health Of New England (THONE). Key points relevant to your query on Trinity Health of New England Medical Group – Neurosurgery in Enfield: - Saint Francis Hospital is a major teaching, nonprofit Catholic hospital within THONE, licensed for 617 beds and a long-standing anchor institution in north central Connecticut (since 1897). - THONE is an integrated health care system under Trinity Health, with Saint Francis as its largest Catholic hospital in New England. - The hospital offers a wide range of services, including neurosurgery among other specialties (cardiovascular, emergency medicine, oncology, orthopedics, etc.), and participates in regional health care delivery through THONE. - While the page emphasizes overall THONE-Saint Francis operations, there is no specific Enfield Neurosurgery program details or Enfield-based neurosurgery group listed on this page. If you’re specifically seeking Neurosurgery services in Enfield within Trinity Health Of New England Medical Group, this page confirms THONE’s presence and Saint Francis Hospital as a major neurosurgery provider in the region, but does not provide pinpointed Enfield clinic details. You may want to: - Visit the official THONE Saint Francis/Neurosurgery section on trinityhealthofne.org for outpatient neurosurgery locations, providers, and scheduling. - Search for “Neurosurgery Enfield Trinity Health Of New England” to locate any Enfield or nearby clinic locations and physician listings.

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