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Summary: - The University of Pittsburgh Medical Center (UPMC) is a large nonprofit health system based in Pittsburgh, PA, with 40 hospitals, 800+ clinical locations, and a 3.8 million-member health insurance division. It operates internationally and is closely affiliated with the University of Pittsburgh. - For urology in Erie, PA, UPMC is a potential provider network in western Pennsylvania; consider searching for UPMC-affiliated urology specialists or Erie-area UPMC Medical Center locations (e.g., UPMC Hamot in Erie) to find UPMC urology providers, appointment availability, and patient resources (telemedicine, bill pay, classes/events). - If you’re specifically using ProviderMatch, look for Erie-based UPMC urology physicians, verify credentials, and review patient ratings, insurances accepted, and hospital affiliation.

Clinic Type

Urology

Address

100 Peach Street, Suite 102, Erie, PA 16507

Phone

+18005338762

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Sergio B. Giancola, MD — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UPMC ProviderMatch (Dr. Michael J. Miller): 4.9/5 (232 ratings, 53 reviews)
  • UPMC ProviderMatch (Dr. Roy S. Cooper): 4.8/5 (258 ratings, 73 reviews)
  • UPMC ProviderMatch (Caleb R. Hatch, PA-C): 4.8/5 (66 ratings, 6 reviews)
  • UPMC ProviderMatch (Dr. Peter J. Bridges): 4.6/5 (170 ratings, 31 reviews)

Patients praise

  • High satisfaction with thoroughness, clear communication, and professional demeanor of many providers
  • Perceived competence and expertise in urological care
  • Appreciation for patient-centered approaches and unhurried appointments with specific practitioners
  • Helpfulness and kindness of nursing and support staff

Common complaints

  • Concerns regarding bedside manner, perceived lack of compassion, or dismissiveness by some physicians
  • Frustration with appointment cancellations, rescheduling, and office coordination/communication
  • Feeling rushed during consultations by certain providers

"Dr Miller thoroughly understood why I was visiting urology and was very prepared for my appointment. He discussed scans and my health background to explain how my care would need to move forward."

UPMC ProviderMatch patient review for Dr. Michael J. Miller

"Dr. Cooper was very knowledgeable and was prepared for my appointment as a new patient. He put my wife and I at ease..."

UPMC ProviderMatch patient review for Dr. Roy S. Cooper

"The “doctor” rudely asked why she was even there. She was annoyed my wife had tests completed and she had to read them over. How little compassion can you have..."

WebMD patient review for Dr. Lori Dulabon

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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