Northwest Iowa Ear, Nose & Throat Specialists - Spencer Hospital
Ear, Nose & Throat (ENT) • Estherville, IA
Clinic Type
Ear, Nose & Throat (ENT)
Address
920 Grand Ave, Spencer, IA 51301
Phone
(712) 262-8120 (Primary) 1 (800) 262-8125 (Toll-Free) (712) 262-7028 (Fax)
mschauer@spencerhospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.7/5 stars (21 reviews)
- Medical News Today: 3.5/5 stars (8 reviews)
Patients praise
- Praise for medical skill and clinical expertise of providers
- Professional and reassuring bedside manner from certain doctors
- Recognition of helpful and compassionate administrative staff members
Common complaints
- Reports of rude or unhelpful administrative/reception staff
- Frustration with appointment scheduling, including cancellations and wait times
- Some patients reported negative experiences with older procedures or bedside manner
"The doctor he sees is great but there is a very rude nurse that needs to find a new field to work in... It would be nice if they could find a kind person who actually seemed like they cared."
— Birdeye user review"A patient shared positive feedback about their wonderful experience with Susan during check-in at Northwest Iowa ENT. Her kindness and compassion truly made a difference."
— Spencer Hospital Instagram postSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Daniel Jorgensen, MD - - Northwest Iowa Ear, Nose & Throat Specialists — Sep 24, 2025
- Fifth General Surgeon Added to Northwest Iowa Surgeons of Spencer - Northwest Iowa Now — Jul 28, 2025
- Spencer Hospital Purchases and Removes Former Chiropractic Clinic - Northwest Iowa Now — Jul 2, 2026
- Spencer Hospital Reaccreditation Spotlights Quality Care - Northwest Iowa Now — Oct 24, 2025
- [PDF] IOWA - TalisPoint® * Provider Directory — Jun 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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