Behavioral Health | Humboldt County, CA - Official Website
Mental Health/Psychiatry • Eureka, CA • Since 1853
About
Summary: Humboldt County, California (official website humboldtgov.org) is a government agency offering public services across a 3-office footprint (Eureka area), headquartered in Eureka. Established in 1853, it operates under Government Administration. Key contact: +1 707-445-7266. The site provides official information on county departments, services, and employment opportunities, including positions in the Department of Health & Human Services (e.g., Behavioral Health and Children’s Behavioral Health programs). For behavioral health specifics, visit the county’s Health & Human Services pages on Humboldt County’s official site.
Clinic Type
Mental Health/Psychiatry
Address
720 Wood Street, Eureka, CA 95501
Phone
707-445-7715 (24-hour Crisis Line)
hhsmhb@cs
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
24/7 crisis resources listed (Teen Line, Warm Line, Suicide Prevention, etc.)
Services Offered
Insurance & Payment
No one will be denied access to services due to inability to pay. Sliding fee schedule based on income and family size.
Medicaid, Medicare, CHIP, sliding scale/discounted fees
Languages Spoken
FAQs
What is Humboldt County Behavioral Health?
Humboldt County Behavioral Health (BH) contracts with DHCS to provide specialty mental health services (SMHS) for Humboldt County residents with Medi-Cal.
What is the 24-hour Crisis Line number?
707-445-7715 (local) and Toll-Free 888-849-5728
Do you provide services to youth and children?
Yes, SMHS are medically necessary for youth and children when appropriate per screening and diagnosis.
Is care available regardless of ability to pay?
Yes, no one will be denied access due to inability to pay; sliding fee schedule available.
What insurances are accepted?
Medicaid, Medicare, CHIP; other insurances may be accepted per program.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Crestwood Behavioral Health Center (Birdeye): 3.2 star rating (7 reviews)
- Humboldt County Mental Health (Birdeye): 2.8 star rating (5 reviews)
- Sempervirens 24-Hour Psychiatric Facility (MindBridge Academy summary of Google reviews): 2.9/5 average (27 reviews)
- North American Mental Health Services (MindBridge Academy summary of Google reviews): 4.2/5 average (37 reviews)
- Trumpet Behavioral Health (Birdeye): 5.0 star rating (6 reviews)
- County of Humboldt DHHS BH Adolescent Treatment Program (Recovered TrustScore): 3.85/5 TrustScore (Bayesian average) (Not stated (TrustScore methodology))
Patients praise
- Some providers in the area receive high patient satisfaction (e.g., 4.2/5 or 5.0/5 ratings on aggregated review pages).
- Some reviewers describe certain staff/doctors as caring or helpful.
- Existence of formal complaint/grievance processes for Behavioral Health clients.
Common complaints
- Low aggregated ratings for certain Humboldt County Behavioral Health-related entities (e.g., 2.8/5 and 3.2/5 on Birdeye; 2.9/5 on a Google-review summary).
- Some online reviews express dissatisfaction and allege poor care or issues with staff/operations (as quoted in Birdeye review excerpts).
- Grievance/grievance-appeal documentation indicates complaints may be common enough to formalize procedures.
"“They have about 15 openings… but never hire anyone to fill them. Why? So they can keep paying the 3 top people about $300,000 a year and do nothing to help our community.”"
— Crestwood Behavioral Health Center review excerpt (Birdeye)"“Most of the time it's a pretty decent place. But the staff gets burned out and I don't blame them. Some of them really care.”"
— Sempervirens 24-Hour Psychiatric Facility review excerpt (MindBridge Academy)"“My Doctor is great! Very friendly, nice and genuinely cares! The staff are also very friendly and nice! I’m happy to have transferred…”"
— North American Mental Health Services review excerpt (MindBridge Academy)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
More mental health/psychiatry clinics in Eureka
NAMHS Eureka offers professional mental health therapy and psychiatry services in Eureka, CA, with options for in-person and online appointments. As part of North American Mental Health Services (NAMHS), the Eureka team provides licensed therapy and medication management to support mental wellness. NAMHS is a Northern California-based provider with multiple offices (HQ in Redding) and emphasizes compassionate care, accessibility (in-person and telehealth), and collaboration with local health networks. If you’re seeking a therapist near Eureka or psychiatry/medication management services, NAMHS in Eureka is presented as a convenient option within the larger NAMHS network.
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