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About

Northwestern Medicine is a nonprofit healthcare system affiliated with Northwestern University, based in Chicago, IL. It operates Northwestern Memorial Hospital and a network of 10 hospitals, 12 offices, and multiple urgent care centers across the region, with close ties to Lurie Children's Hospital and the Ryan AbilityLab. The system delivers academic medical care, research, and community services through its hospitals, physician offices, and centers, and publishes ongoing career opportunities. The user’s query points to Northwestern Medicine Primary Care in Evanston on Sherman Avenue, Evanston, which would be part of their regional primary care network in or near Evanston, IL.

Clinic Type

Internal Medicine

Address

Northwestern Medicine Primary Care Evanston Sherman Avenue

Phone

8475357157

Email

kflesch@nm.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Family Medicine
  • Pediatrics
  • preventive care
  • routine check-ups
  • annual exams
  • diagnosis and treatment of common illnesses
  • screenings
  • chronic disease management
  • acute care
  • first point of contact in health care
  • outpatient and inpatient care (limited to primary care setting)

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (via MapQuest): Approximately 3.0 stars on Yelp (19 reviews (referenced on MapQuest/Yelp platform))

Patients praise

  • Convenience of online scheduling system
  • Efficiency for routine services like bloodwork or quick check-ins for some patients
  • Some individual providers noted as thorough and professional

Common complaints

  • Difficulty reaching administrative staff or management
  • Issues with scheduling and unreturned phone calls
  • Perceived unprofessional or rude staff behavior in some instances
  • Frustration regarding coordination of care (e.g., referrals, follow-ups)

"Absolutely terrible. Primary care office that won't handle direct referrals or book follow up to ER visits... leaving sick patients hanging."

— Yelp review

"My fiancé and I wasted 45 minutes of our lives in the waiting room waiting to get Covid tests. The doctor who called me talked over me and was very rude."

— Yelp review

"My visit here for a viral infection could not have been easier. The check-in process was very quick and the front desk staff was very friendly."

— MapQuest review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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