Northwestern Medicine Otolaryngology Evanston Sherman Avenue
Otolaryngology (Ear, Nose and Throat) • Evanston, IL
About
Northwestern Medicine is a nonprofit healthcare system affiliated with Northwestern University, based in Chicago. It operates 10 hospitals and a network of physician offices and urgent care centers, with Northwestern Memorial Hospital as its flagship. The system includes a broad range of services and employs networked specialists across locations in the Chicago area and beyond. Specific to Otolaryngology in Evanston: - The search mentions an Evanston location on Sherman Avenue, Evanston, but the provided highlights do not specify an exact Otolaryngology department or clinic at Sherman Avenue. - Northwestern Medicine does have a presence in Evanston and surrounding suburbs through its physician offices and hospital network, though detailed Otolaryngology site information for Sherman Avenue is not included in the supplied content. - Confirm whether there is a Northwestern Medicine ENT clinic specifically on Sherman Avenue. - Identify the nearest Northwestern Medicine ENT clinics or hospital-affiliated otolaryngology departments in Evanston or nearby (e.g., in Chicago suburbs). - Provide contact details, appointment steps, and common ENT conditions treated by Northwestern Medicine.
Clinic Type
Otolaryngology (Ear, Nose and Throat)
Address
Northwestern Medicine Otolaryngology Evanston Sherman Avenue
Phone
8475356464
kflesch@nm.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD and Vitals: 4.1 to 4.5 out of 5 (for Dr. James Burns) (21 ratings each on WebMD and Vitals)
- Yelp (via MapQuest): 3.0 out of 5 (19 reviews)
Patients praise
- physicians described as knowledgeable, professional, and thorough by some patients
- good bedside manner reported for specific providers
- some patients found the appointment scheduling process easy
- reports of compassionate and dedicated care from specific specialists
Common complaints
- reports of physicians being rude, hurried, or dismissive
- concerns regarding communication and patient follow-up
- difficulties with administrative processes, such as referral handling and scheduling
- lack of empathy reported by some patients
"My visit with Dr. Burns was outstanding. I was very concerned about a problem and knew I had a procedure that he would do. Despite my apprehension after his explanation, the procedure was absolutely easy. He truly knows how to manage the equipment and allay your fears. He explains everything very thorough. You can tell that he cares about his patients and make sure that your questions are all answered."
— WebMD patient review of Dr. James Burns"My experience with Dr. Duyka was the worst care provider experience I've ever had. I would describe him as aggressive, abrasive and dismissive... I felt that he was rushing to get me out the door from the moment he walked into the room and wasn't listening when I tried share what was going on with me."
— Vitals patient review of Dr. Landon DuykaSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- One that got away — Barnes and Noble experiencing comeback in other places | Evanston Scribe — Feb 4, 2026
- A Half-Century of Fixing Smiles - NM Magazine — Aug 20, 2025
- Community members protest plans for ICE detention facility — Mar 30, 2026
- Northwestern University professor rushed to Chicago-area hospital after cops call on drones in desperate search - Yahoo News Canada — Sep 3, 2025
- FOUND SAFE: Missing Northwestern University Professor Vanishes While Out for Morning Walk – Crime Online — Sep 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
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