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About

CHA Everett Care Center in Everett, MA offers primary care and family medicine for people of all ages, along with services including internal medicine, pediatrics, mental health and substance use, nutrition, lab and pathology, and sexual and reproductive health. The center provides in-person and virtual visits, with a care team of physicians, nurse practitioners, and specialists available Monday through Friday.

Clinic Type

Internal Medicine

Address

CHA Everett Care Center

Phone

617-394-7702

Email

HIM3@CHAlliacne.org

Opening Hours

M-Th: 8:00 am - 5:00 pm F: 9:00 am - 5:00 pm

Telehealth

Virtual visits via MyChart; same-day virtual visits available

Emergency Care

24 hour care with short wait times at CHA Cambridge Hospital and CHA Everett Hospital

Services Offered

  • Family Medicine
  • Lab & Pathology
  • Mental Health and Substance Use
  • Nutrition
  • Pediatrics
  • Primary Care
  • Sexual and Reproductive Health
  • Internal Medicine
  • Hospitalist
  • LGBTQ Health

Team

  • Ian Dwyer, MD — Internal Medicine
  • Sarah Gottfried, MD — Internal Medicine / Pediatrics / Primary Care
  • Thomas Pfeiffer, MD — Internal Medicine / Primary Care / Hospitalist / LGBTQ Health

Insurance & Payment

—

Languages Spoken

—

FAQs

How can I reach patient relations?

If you need to contact our Patient Relations team, call 617-665-1398 or visit the patient relations web page.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, LocalityBiz, MapQuest: Generally low, with several 1-star reviews noted on public review sites (Not specifically totaled, but multiple individual reviews available across platforms)

Patients praise

  • Some patients have had positive experiences with specific doctors who are described as great, empathetic, and understanding

Common complaints

  • Difficulty reaching the office via phone, including long hold times
  • Unprofessional behavior reported from some staff and doctors
  • Concerns regarding front desk customer service, including rudeness and gossiping
  • Issues with appointment scheduling and cancellations without notification
  • Reports of misdiagnosis

"They don't answer their phones. They don't call back. They cancel your appointment without telling you. They care more about personal business then helping patients."

— LocalityBiz User Review

"I have been seeing my doctor for a couple years now and she is great. I am very picky with doctors and I have high function and anxiety which she understands."

— Yelp/MapQuest User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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