CHA Everett Care Center - Cambridge Health Alliance
Mental Health • Everett, MA
Clinic Type
Mental Health
Address
391 Broadway
Phone
617-394-7702
HIM3@CHAlliacne.org
Opening Hours
Televisits | In-person M-Th: 8:00 am - 5:00 pm F: 9:00 am - 5:00 pm; Phone Hours: Monday - Thursday: 8:00 am - 5:00 pm Friday: 9:00 am - 5:00 pm
Telehealth
Televisits
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered at CHA Everett Care Center?
Family Medicine, Lab & Pathology, Mental Health and Substance Use, Nutrition, Pediatrics, Primary Care, Sexual and Reproductive Health.
Just call your clinic or provider directly. You can also contact us in MyCHArt.
For Primary Care, please call 617-665-1305 between 8:30 AM - 5 PM. Or, you can call one of our primary care centers directly.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Zocdoc: 4.92 out of 5 stars (36 reviews)
- Vymaps: Low (individual reports) (7 reviews)
Patients praise
- Some patients report positive experiences with specific doctors and medical staff
- Leapfrog ratings indicate high performance in hand hygiene practices
- Some experiences in the emergency department were reported as efficient with prompt care
- CHA employs formal mechanisms for patient feedback and engagement through Patient and Family Advisory Councils (PFAC)
Common complaints
- Difficulties scheduling appointments and long hold times on the phone
- Reports of rude or unprofessional front desk and administrative staff
- Concerns regarding facility cleanliness and maintenance
- Communication issues between staff and patients, including feeling dismissed or ignored
- Complaints about long wait times and perceived lack of urgency
"I’ve gone here literally my whole life... but to schedule a simple appointment related to an infection I had to call three times and wait on hold for over 40 minutes..."
— LocalityBiz User Review"The staff is always been very very good to me period the only time you seem to get educated as one people go when they're intoxicated or drunk or drugged..."
— Vymaps User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Eastie Farm delivers 100 CSA bags of food for Cambridge Health Alliance patients – Everett Independent — Mar 25, 2026
- Eastie Farm delivers 100 CSA bags of food for Cambridge Health Alliance patients – East Boston Times-Free Press — Mar 25, 2026
- Insurance & Financial Assistance - Cambridge Health Alliance — Oct 19, 2025
- Mustafa Al Gburi, MD - Cambridge Health Alliance — May 20, 2026
- Eastie Farm delivers 100 CSA bags of food for Cambridge Health Alliance patients | East Boston Times-Free Press — Mar 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Everett
Eliot Community Human Services is a Massachusetts-based nonprofit providing evidence-based behavioral health and related human services. Key facts: - Founded 1958; headquartered in Lexington, MA - Serves children, families, and adults across MA with mental/behavioral health, developmental disabilities, early intervention, care coordination, and youth/family programs - Evidence-based, measurement-driven approach; emphasizes a person-centered, community-focused model - Organically employs hundreds (listed figures range ~778–2,500 across sources) and serves 60,000+ individuals annually - Campuses/offices in Lexington, MA; Eliot operates programs across Massachusetts (no explicit Everett location listed in the provided highlights) - Contact: info@eliotchs.org or contact@eliotchs.org; main phone lines: (781) 861-0890 or (800) 988-1111 If you’re specifically seeking a Behavioral Health Clinic in Everett, MA, this page confirms Eliot’s presence in MA and national reach but does not indicate an Everett location. Consider contacting Eliot directly to confirm current Everett services or to locate the closest Eliot clinic.
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