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Clinic Type

Dermatology

Address

Excelsior Springs, Missouri

Phone

+18168261270

Email

info@excelsiorcitizen.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • dermatology
  • Mohs micrographic surgery
  • reconstructive plastic surgery
  • laser procedures
  • cosmetic dermatology
  • procedural dermatology
  • surgical dermatology

Technology & Equipment

  • Mohs micrographic surgery
  • laser procedures
  • cosmetic dermatology
  • dermatologic surgery

Team

  • Dr. Michael Siscos, double board-certified dermatologist; Mohs surgeon; founder/director of Laser Surgery and Cosmetic Dermatology; associate director of Dermatologic Surgery at the University of Missouri-Kansas City — Dermatologist

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 76% of patients would recommend the hospital (1% higher than the national average) (Based on HCAHPS survey data)
  • Seniors.fyi: 1.8 out of 5 stars (4 reviews)
  • Care Changes: Not explicitly stated (described as mixed) (22 reviews)

Patients praise

  • Expansion of specialty services, including dermatology with Dr. Michael Siscos
  • Accessibility of services in a rural setting without requiring referrals for some specialties
  • Some staff members noted for compassion and professionalism in emergency and outpatient care
  • Positive reviews for specific individual physicians (e.g., Dr. Crowley)

Common complaints

  • Billing and administrative issues, including collection notices for bills already paid
  • Communication lapses between staff and patients
  • Instances of perceived inattentiveness in emergency or specialist care settings
  • Some patients report doctors not listening to their concerns

"I've seen Dr. Crowley for several years and trust his examinations and his guidance for me. He knows exactly how to address an issue and is very thorough in his explanations."

— Healthgrades review for Dr. Crowley

"The care at the facility sucks. Doctors won’t listen to patients. The hospital treats pain the same way as home remedies like Tylenol and ibuprofen."

— Review on Seniors.fyi

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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