ES Primary Care - Excelsior Springs Hospital
Primary Care • Excelsior Springs, MO • Since 1904
About
Excelsior Springs Hospital (ES Primary Care) is a nonprofit, community-focused hospital in Excelsior Springs, MO, founded in 1904. It provides a broad range of healthcare services close to home, including modern surgical and critical care, 24/7 emergency care, comprehensive lab, radiology, cardiopulmonary, rehabilitation, outpatient specialty clinics, and Senior Life Solutions. The medical staff exceeds 100 physicians, and the organization employs roughly 300 people across four offices, with the headquarters at 1700 Rainbow Blvd, Excelsior Springs, MO 64024. ES Primary Care appears to be part of this hospital network, offering primary care services through its clinics (including Health Express Clinic inside Price Chopper). For inquiries, contact info@eshospital.org or call 844-234-7746 / 816-630-6081.
Clinic Type
Primary Care
Address
Excelsior Springs Hospital (Primary Care)
Phone
816-630-6081
info@eshospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Patient Instructions for Telehealth Visits VIEW NOW
Emergency Care
Emergency care recommended at nearest ER or call 911; Express Clinic in Price Chopper for non-emergent issues
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What is a Primary Care Doctor?
A doctor who provides routine care and coordinates referrals to specialists, acting as the center of your medical home.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.9 out of 5 stars (19 reviews)
- Healthgrades: 76% patient recommendation rate (N/A (hospital-wide HCAHPS data))
- Seniors.fyi: 1.8 out of 5 stars (4 reviews)
Patients praise
- Physicians perceived as knowledgeable and thorough by some patients
- Supportive staff experiences reported in some reviews
- Appreciation for clear communication and effective treatment plans from specific providers
Common complaints
- Dissatisfaction with physician availability and reliance on nurse practitioners
- Complaints regarding bedside manner and perceived lack of empathy
- Reports of persistent billing and insurance administrative issues
- Concerns about communication and feeling unheard by medical staff
"Doctor is never there! Always nurse practitioners and miss every time. ... Bedside manner is horrible!!!"
— Birdeye patient review"Dr. Phillips at the excelsior springs clinic is one of the most kind and knowledgeable providers I've had the pleasure of seeing. ... Top notch service and care!"
— LocalityBiz patient review"The billing is described as fraudulent on various levels and could lead to a lawsuit."
— Seniors.fyi patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Heather Wilson Explains Why Primary Care Matters — Nov 10, 2025
- Council Hears Hospital Update, Advances Downtown and Hall of... — May 26, 2026
- Excelsior Springs Health Care Foundation Dinner Honors Staff, Leaders, and Supporters — Oct 21, 2025
- Hometown Nurse Practitioner Returns to Serve Community at Excelsior Springs Hospital’s Express Care Clinic — Oct 14, 2025
- New Wound Care Specialist Comes to Excelsior Springs Hospital — Feb 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Excelsior Springs
Liberty Hospital is a nonprofit hospital system, part of The University of Kansas Health System, with multiple Missouri locations including clinics in Liberty and nearby Excelsior Springs. It offers a broad range of services (trauma, birthing center with level II NICU, robotic surgery, interventional radiology, cancer program, sports medicine, urgent care, primary and specialty clinics) and operates with state-of-the-art technology. Key details: - Headquarters: Liberty, Missouri - Founded: 1974 - Address relevant to Excelsior Springs area: not explicitly listed; main EXC Springs-linked clinic references are part of the Liberty Hospital network - Contact: main line 816-781-7200; email info@libertyhospital.org - Website: libertyhospital.org - Part of: The University of Kansas Health System If you’re specifically seeking Primary Care in Excelsior Springs within Liberty Hospital’s network, this facility is connected to KU Health System and may offer primary care services through its Liberty/Excelsior Springs clinics or affiliated clinics in the region. For precise clinic addresses, hours, and whether a dedicated Excelsior Springs Primary Care location exists, consult Liberty Hospital’s site or contact the main line.
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