Palliative Care | Inova
Hospice and Palliative Medicine • Fairfax, VA • Since 1961
About
Inova Fairfax Hospital, the flagship nonprofit hospital of Inova Health System in Falls Church/Northern Virginia, offers comprehensive care across specialties including emergency, cancer, heart and vascular, pediatrics, orthopedics, and neurosciences. It comprises the main hospital campus plus the Inova Children’s Hospital and the Inova Heart and Vascular Institute, featuring units such as neonatal and pediatric ICUs, pediatric surgery, cardiac surgery, and oncology. While not exclusively a palliative care center in the provided highlights, Inova Fairfax is a major regional provider with broad services and potential palliative care integration within its pediatric, oncology, and critical care programs. For palliative-focused support, contact Inova Fairfax Hospital’s patient services or social work departments to connect with their palliative/end-of-life care resources.
Clinic Type
Hospice and Palliative Medicine
Address
3300 Gallows Rd, Falls Church, Virginia 22042, US
Phone
571-472-1190
foundation@inova.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
When can I receive palliative care and does insurance cover it?
- Palliative care is available at any stage of a serious illness and is suitable for patients of all ages. It can be provided at the same time as treatment meant to cure you (curative treatment). - Patients can receive palliative care in the hospital or at home. - Medicare, Medicaid, and most insurance plans cover all or part of palliative care treatment, like other medical services
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Better Business Bureau (for Inova Fairfax Medical Campus): 1/5 stars (based on 1 specific negative review) (N/A (general review platform rating))
- Yelp (for Inova Fairfax Hospital): N/A (low overall rating noted) (34 reviews (total for hospital))
Patients praise
- Compassionate and caring support from palliative care teams
- Effective management of pain and symptoms for serious illnesses
- Valuable emotional, social, and spiritual support for patients and families
- Improved quality of life and continuity of care
Common complaints
- Concerns regarding administrative and billing processes at Inova Fairfax Medical Campus
- General negative sentiment toward the broader hospital system's customer service and business operations
"The palliative care doctor was so caring and personable and provided great continuity of care. She made a difference. The palliative care team knows the history of the medications, treatments and symptoms."
— Inova Palliative Care Patient Testimonial"This team was very kind and helpful when my mom was in ICU slipping away from us. Thank you for all you do."
— Facebook user review of Inova Fairfax Hospital palliative/ICU care"healthcare/treatment was very good. Business systems, customer service and just doing the right thing are where Inova falls down hard."
— Better Business Bureau customer review of Inova Fairfax Medical CampusSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
More hospice and palliative medicine clinics in Fairfax
Summary: - The National Alliance for Care at Home (formerly National Association for Home Care & Hospice, NAHC) is a nonprofit trade group in health care representing in-home and hospice providers serving chronically ill, disabled, and dying Americans and their caregivers. - It exists to advocate, educate, and connect providers of home-based care. It operates in partnership with the National Hospice and Palliative Care Organization (NHPCO) under the Alliance umbrella. - Key facts: founded 1982, nonprofit, headquarters in Washington, DC, with offices in the United States (2 offices listed). Industry focus: Hospitals and Health Care. - Contact/identity: official site allianceforcareathome.org; former name NAHC; LinkedIn presence; general emails and phone numbers provided. Notes on relevance to your query: - Based on the query “Empatia Palliative Care Fairfax - National Alliance for Care at Home Fairfax,” this page confirms that the National Alliance for Care at Home is the overarching organization representing home-based care and hospice providers in the U.S. It does not indicate a direct Fairfax, VA branch or office. If you are seeking Fairfax-specific palliative care services under the Alliance, you may need to contact them through their main site or look for local providers affiliated with NAHC/NHPCO in the Fairfax area.
Summary: Jessica Heintz, MD, FAAHPM, is part of Virginia Cancer Specialists (VCS), a private Hospitals and Health Care group headquartered in Fairfax, Virginia. VCS offers personalized, integrative cancer care through a multidisciplinary team. The practice operates 14 U.S. offices (including Fairfax, Arlington, Reston, and Alexandria) and focuses on research and advanced cancer treatment. For direct information about Dr. Heintz’s role, contact VCS at their Fairfax office or via their main phone numbers.
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