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Clinic Type

Diagnostic Imaging (X-ray)

Address

Phone

+18445524278

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Radiology and Medical Imaging
  • Diagnostic Radiology
  • Interventional Radiology
  • Nuclear Medicine
  • Radiation Oncology
  • Ultrasound
  • X-ray
  • CT scans
  • MRI
  • PET scans
  • Mammography
  • DEXA bone density
  • Gamma Knife radiosurgery
  • Radiology imaging treatments
  • Interventional radiology procedures

Technology & Equipment

  • State-of-the-art radiology equipment
  • Picture Archiving and Communication System (PACS)
  • radiation dose reduction techniques

Team

  • Mercy Health Radiology Team, Radiologists coordinating with physicians for imaging diagnosis and treatment — Radiology department / radiologists

Insurance & Payment

Languages Spoken

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google (Direct Radiology Fairfield): 3.1 out of 5 stars (191 reviews)
  • Birdeye/Google (Clearview Medical Imaging): 4.1 out of 5 stars (55 reviews)
  • Yahoo/Yelp (Sutter Imaging Fairfield): 3.5 out of 5 stars (11 reviews)

Patients praise

  • Compassionate, caring, and knowledgeable radiology and technical staff
  • Clean and well-maintained facilities
  • Efficient, quick, and smooth service experiences for many patients
  • Helpful and accommodating reception staff in some clinics
  • Clear explanations of procedures which helps reduce patient anxiety

Common complaints

  • Difficulty scheduling appointments and long hold times on the phone
  • Unprofessional or rude reception staff in some instances
  • Frustration with appointment cancellations or incorrect booking information
  • Concerns regarding the accuracy of reports or omitted information
  • Limited availability for urgent or after-hours appointments

"Since being taken over by a new company, customer service has suffered greatly. Impossible to get in touch with them to make an appointment."

Birdeye (Direct Radiology Fairfield)

"Courteous and professional team members who treat patients with respect and offer clear explanations, reducing uncertainty."

Wheree (South West Radiology)

"The radiology team, especially Prem PK, receives frequent praise for maintaining a calming presence during scans."

Wheree (Lumus Imaging Fairfield)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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