
Fairfield Location | Primary Care
Family Medicine • Fairfield, CA
About
NorthBay Health Primary Care in Fairfield, California offers family medicine, internal medicine, and pediatrics services. Located at 2470 Hilborn Road, the clinic is open Monday through Friday from 8 a.m. to 5 p.m. and provides primary care for patients of all ages, including preventive care and treatment for children and adults.
Clinic Type
Family Medicine
Address
2470 Hilborn Rd, Fairfield, CA 94534
Phone
(707) 646-5500
feedback@northbay.org
Opening Hours
Call Center: Mon – Fri: 7:30 a.m. – 5 p.m. Office Hours: Mon – Fri: 8 a.m. – 5 p.m.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for the Fairfield Family Medicine clinic?
Call Center: Mon – Fri: 7:30 a.m. – 5 p.m. Office Hours: Mon – Fri: 8 a.m. – 5 p.m.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Primary Care Physicians of Fairfield): 2.0/5 stars (8 reviews)
- Birdeye (NorthBay Health Primary Care - Fairfield): 3.3/5 stars (49 reviews)
- Doctible (Fairfield Primary Doctors): 4.9/5 stars (30 reviews)
Patients praise
- Doctors are described as thorough, caring, and attentive
- Staff is often noted as friendly and professional in well-rated practices
- Patients appreciate the convenience of having multiple services/tests in one location
- Some practices are praised for being genuinely invested in patient health outcomes
Common complaints
- Difficulties reaching staff or poor responsiveness
- Changes in office hours or reduced access to care
- Frustrating experiences with automated phone systems or AI receptionists
- Concerns regarding office staff professionalism and greeting patients
- Difficulty finding the location via GPS (specifically for NorthBay Health)
"Ever since Hartford Healthcare acquired Primary Care Physicians of Fairfield at 425 Post Road, it has been a steady downhill decline. Now I am trying to call their office... and I get “Emma”, their AI receptionist who transfers me to every where except 425 Post Rd."
— Birdeye (Primary Care Physicians of Fairfield)"I’ve been a patient since March ‘25, Fairfield Family Health is a calming environment. You are heard and never rushed."
— LocalityBiz (Fairfield Family Health)"Although I have had my primary care doctor changed a few times here, I like that you are able to get almost all tests done at one location. The ability to walk in without an appointment is great when something unexpected comes up."
— LocalityBiz (Consensus Health Primary Care)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Fairfield, 425 Post Road - Hartford HealthCare Medical Group — Nov 7, 2025
- 2238 Black Rock Turnpike | hartfordhealthcaremedicalgroup.org — Oct 22, 2025
- Houston Methodist Primary Care Group - Fairfield — Aug 7, 2025
- Mercy Health — Fairfield Hospital Family Medicine Residency Practice — Aug 25, 2025
- Fairfield Primary Doctors - Zocdoc — Apr 21, 2026
Information sourced from the clinic's website as of July 10, 2026.
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