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Clinic Type

Gastroenterology

Address

Phone

855-398-1633

Email

S3ContactCenterCBO@sutterhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Sutter Health Provider Page: 4.9/5 stars for Dr. Lawrence K. Chan (based on 567 reviews) (567 reviews)
  • Vitals: 4.0/5 stars for Dr. Sabba Maqbool (5 ratings)
  • Birdeye (via Google): 4.1/5 stars for Sutter Urgent Care Fairfield (385 reviews)

Patients praise

  • Individual physicians frequently described as attentive, good listeners, and professional
  • Positive feedback on clinical care and diagnostic thoroughness from some patients
  • Clean and well-maintained facilities reported by some visitors
  • Efficient and convenient urgent care experiences noted by many patients

Common complaints

  • Complaints regarding billing department and unexpected/high costs
  • Difficulties reaching staff via telephone
  • Issues with appointment scheduling and long wait times for follow-ups
  • General negative sentiment regarding administrative and billing processes at the organizational level

"Dr. Chan always listens to my concerns and provides detailed explanations and alternatives. I have a number of GI problems and he has helped me in the past several years."

Healthgrades review by C. Merrill

"This review is not about the Doctors, all that I have seen have been a tentative and caring. My issue is with their billing and scheduling."

BBB Customer Review

"Very disappointed with their billing department. I have tried to call 3 times... Never answered the phone. I left 2 voice-mails and never received a call back. Now I received a bill from a collection department."

Trustburn review regarding Sutter Fairfield Surgery Center

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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