Fairfield, CA Ophthalmologists | Sutter Health Doctors
Ophthalmology • Fairfield, CA
Clinic Type
Ophthalmology
Address
—
Phone
855-398-1633
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
—
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Sutter Health Official Site (Dr. Julie A. Chen): 4.9/5 (1308 reviews) (1308 reviews)
- Healthgrades/MedicalNewsToday: 3.0/5 (8 reviews)
- Trustburn (Sutter Fairfield Surgery Center): 4.4/5 (7 reviews)
- BirdEye (Sutter Urgent Care Fairfield): 4.1/5 (385 reviews)
Patients praise
- Individual ophthalmologists, such as Dr. Julie A. Chen, receive praise for being thorough, professional, and compassionate
- Some patients report successful surgical outcomes and clear communication from providers
- Urgent care settings in Fairfield are frequently cited as fast, efficient, and clean
- Staff members in clinical settings (nurses, specific doctors) are sometimes described as caring and attentive
Common complaints
- Significant concerns regarding billing department responsiveness, errors, and perceived overcharging
- Difficulties with appointment scheduling and long wait times for follow-ups
- Frustration with administrative communication, including difficulty reaching staff via phone or email
- Occasional reports of perceived incompetence or lack of care from administrative/support staff
"Dr. Chen did laser surgery on both my eyes, and it went so well! She walked me through everything step by step and answered all my questions."
— Yelp User Review"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance... Sutter refused to submit this and now we are out thousands of dollars."
— Better Business Bureau Review"Very disappointed with their billing department. I have tried to call 3 times about an expected bill I was supposed to receive. Never answered the phone. I left 2 voice-mails and never received a call back."
— Trustburn ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Dr. Rona Z. Silkiss | Ophthalmologist in Oakland, CA | Sutter Health — Apr 29, 2026
- Dr. Maria R Saavedra | Family Doctor in Fairfield, CA | Sutter Health — May 4, 2026
- Dr. Christian Pingree | Head and Neck Doctor in Fairfield, CA — Nov 14, 2025
- Vasudha Rao, O.D. | Optometrist in Sacramento, CA | Sutter Health — Jun 11, 2026
- Mitesh B Patel, MD - Urgent Care Doctor in Fairfield, CA - Sutter Health — Dec 31, 2025
Information sourced from the clinic's website as of July 10, 2026.
More ophthalmology clinics in Fairfield
Solano Eye Specialists is a private medical practice offering comprehensive eye care with advanced technology. Based in Vacaville, CA, the company operates three offices (all in Vacaville, CA) and serves the Fairfield area as part of its service footprint. Key details: - Location: Headquartered in Vacaville, CA, with offices at 1360 Burton Dr, Vacaville, CA 95687 (and services extending to Fairfield, CA) - Services: Comprehensive eye care with the latest technology - Contact: +1 707-446-6500 - Status: Company listed as closed (note: verify current operation status) - Revenue and size: Approximately $23.4 million in annual revenue; 2 employees (a very small practice) - Website: solanoeyespecialists.com If you’re seeking eye care in Vacaville or nearby Fairfield, you may want to confirm current office hours and whether they are actively accepting patients, given the small team size and the “closed” status noted.
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