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About

River Hills Community Health Center (RHCHC) operates as a nonprofit health system in Southeast Iowa with five locations, including Fairfield, IA. Key details: - Services: Family Practice, Pediatrics, Gynecology/Women’s Health, Behavioral Health, General Dentistry, and Telehealth. Also offers outreach prevention and patient information. - Locations: Primary offices in Ottumwa, Centerville, Richland, Oskaloosa, and Fairfield, IA (Fairfield location details not fully specified beyond its inclusion among five sites). - Status and size: Founded in 2000; private nonprofit with 16 employees; annual revenue around $18.8M; total funding of about $2M (grant-focused, 2024). - Mission: Improve patient health outcomes by providing comprehensive, patient-centered care. - Contact: Main phone lines listed for various sites; specific Fairfield contact not itemized in the extract. If you’re seeking RHCHC services in Fairfield, this center is part of the network offering comprehensive primary care and related services; for precise Fairfield address, hours, and a full service roster, please visit riverhillshealth.org or contact the Fairfield site directly.

Clinic Type

Psychiatry

Address

2000 S Main St, Fairfield, IA 52556

Phone

+1 641-451-6380

Email

Opening Hours

Monday 7:30 a.m. – 6:00 p.m.; Tuesday 7:30 a.m. – 6:00 p.m.; Wednesday 7:30 a.m. – 6:00 p.m.; Thursday 7:30 a.m. – 6:00 p.m.; Friday Closed

Telehealth

Available

Emergency Care

Triage nurse available 24 hours via phone

Services Offered

  • psychiatry
  • behavioral health
  • counseling
  • mental health services
  • psychiatric nurse practitioner
  • triage nurse
  • sliding fee scale
  • HRSA compliance
  • quality improvement
  • reglantern data sharing
  • telehealth
  • pediatrics
  • women's health
  • dental services
  • pharmacy
  • health care

Technology & Equipment

  • RegLantern UDS data sharing platform
  • MyChart patient portal
  • telehealth

Team

  • (not specified), (not specified) — (not specified)

Insurance & Payment

  • Medicare
  • Medicaid
  • most private insurances

RHCHC accepts Medicare, Medicaid and most private insurances.

Cash, Credit/Debit, Sliding fee scale for eligible patients, Sliding fee scale for patients who qualify based on poverty guidelines

Languages Spoken

  • English

FAQs

(not provided)

(not provided)

Do you offer a sliding fee scale?

RHCHC will not deny any services due to the inability to pay. We offer a sliding fee scale for patients who qualify based on poverty guidelines.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Indeed (company reviews): 3.4 out of (scale not specified) (14 reviews)
  • Healthgrades (group directory listing for Ottumwa): 5 ratings (star/score not specified) (5 ratings)

Patients praise

  • Center is described as providing mental/behavioral health services including access to a triage nurse and sliding fee scale for eligible patients

Common complaints

  • Patient/visitor complaints include long waiting times for appointments (nearly two-hour wait mentioned) and concerns about quality of care for at least one physician

"“Many users expressed dissatisfaction … particularly highlighting long waiting times for appointments, with one reviewer noting a nearly two-hour wait.”"

givefreely.com charity directory reviews summary

"“management has very poor communication and lacks professionalism.”"

Indeed reviews page (employee reviews)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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