Fair Haven Community Health Care | Compassionate Care Since ...
Primary Care • Fairhaven, MA • Since 1971
About
Fair Haven Community Health Center (FHCHC) is a nonprofit primary care and multi-service health system founded in 1971 and based in New Haven, CT. Key points: - Services: Comprehensive care across medical, dental, behavioral health, addiction medicine, women’s health and midwifery, pediatric and well-child, laboratory, pharmacy, optometry, dermatology, endocrinology, LGBTQ+ care, school-based health centers, and more. - Mission: Health care as a right for all, with a holistic approach linking medical, dental, behavioral health, and pharmacy services. - Scale: Serves over 36,000 patients with 150,000+ visits annually; 10 office locations in New Haven, East Haven, and Branford. - Organization: Nonprofit with a strong community focus; HQ at 374 Grand Ave, New Haven. Revenue around $27.9M (annual) and total funding around $26.1M. - History and impact: Established by community volunteers in 1971 to provide care regardless of ability to pay; ongoing growth to address local health needs. - Contact: main phone 203-777-7411; general email info@fhchc.org; website fhchc.org. If you’re looking for care options, FHCHC provides a broad range of services across multiple offices and emphasizes accessible, integrated healthcare for adults, children, and families in the New Haven area.
Clinic Type
Primary Care
Address
374 Grand Avenue, New Haven, CT 06513, US
Phone
203-777-7411
m.moffett@fhchc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
—
Medicaid, Medicare, Private insurance, Self-pay
Languages Spoken
Current Offers
New patient offer
FAQs
Request Medical Records
https://www.fhchc.org/patient-forms
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LocalityBiz, Vitals, WebMD: Multiple one-star reviews mentioned in aggregators (Small sample of specific complaints found online; major review sites like WebMD and Vitals often show no ratings or encourage new reviews)
Patients praise
- Strong institutional mission focused on providing accessible care to all regardless of insurance status
- Long-standing community presence (over 50 years) providing affordable services
- Investment in new, modern facilities and state-of-the-art infrastructure
- Commitment to culturally rooted and inclusive care for diverse populations
Common complaints
- Reports of unprofessional and rude behavior by reception and medical staff
- Complaints regarding long wait times for appointments
- Concerns about communication errors regarding medication and paperwork
- Negative experiences with pediatric phlebotomy and blood draw services
- Perceived lack of compassion or dismissive attitude from some personnel
"Very unprofessional my daughter is autistic call 1011 times to get her medication‘s verified to the Cvs... The lady nurse called me back and I told her I said you people are very unprofessional... and started laughing and hung up in my face."
— LocalityBiz user review"I am writing to report problems with my son's 15-month well-child visit... a misdiagnosis based on missing data, and a badly handled blood draw."
— Public complaint documentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 374 Grand Ave | Fair Haven Community Health Care — Dec 8, 2025
- New Haven celebrates transformation of Fair Haven Community Health Care Clinic — Aug 27, 2025
- Latest News & Updates | FHCHC — Nov 6, 2025
- Cornell Scott-Hill Health Center and Fair Haven Community Health Care announce innovative partnership with Yale New Haven Hospital — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Fairhaven
Southcoast Health Primary Care – Fairhaven is part of the Southcoast Health System, a nonprofit, community-based health system serving southeastern Massachusetts and Rhode Island. The system includes multiple primary care and hospital services across four U.S. offices, with headquarters in New Bedford, MA. It operates under the Southcoast Health umbrella, which was founded in 1996 and employs thousands of staff across its network. For Fairhaven, it indicates that Primary Care is within the Southcoast Health network, offering accessible, integrated care through one of the system’s clinics. Contact options and exact services at Fairhaven would typically be found via the Southcoast Health primary care directory or the main website.
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