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About

Summary: The West Virginia University School of Medicine (WVU School of Medicine) is a higher education and medical education institution based in Morgantown, WV, with four US locations (including Charleston, Morgantown, Martinsburg) and an international presence. It focuses on patient care, education, research, and community service, and is part of West Virginia University. Contact: 304-455-8000. Website: medicine.hsc.wvu.edu. For Fairmont ENT specifically, the WVU School of Medicine operates within the broader WVU Health Sciences Center network, but the provided page does not list a Fairmont ENT location or program. If you need ENT services in Fairmont, consider WVU-affiliated clinics in Morgantown, Charleston, or Martinsburg, or ask for the Fairmont appointment option directly.

Clinic Type

Otolaryngology (ENT)

Address

1377 Locust Avenue, Fairmont, WV 26554

Phone

304-598-4825

Email

police@mail.wvu.edu

Opening Hours

Hours: 8–4:30 p.m.

Services Offered

Team

  • Johnathan Edward Castaño, MD — Associate Professor, Otolaryngology/Head & Neck Surgery

Insurance & Payment

Languages Spoken

FAQs

What are the hours for Fairmont ENT?

Hours: 8–4:30 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (WVU Medicine West Fairmont Clinic): 2.6/5 stars (14 reviews)

Patients praise

  • Friendly and helpful physician assistants

Common complaints

  • Issues with billing, specifically unexpected diagnostic fees for routine procedures like earwax removal
  • Strict adherence to appointment grace periods leading to refused care for minor delays
  • Concerns regarding staff behavior and perceived lack of empathy or flexibility
  • Reports of long wait times for appointments and while in the clinic
  • Frustration with administrative policies such as visitor restrictions

"I was surprised to see an additional $81 diagnostic fee added to my bill on top of the standard office visit charge. This practice feels excessive and raises questions about WVU Medicine’s billing approach. Examining a patient’s ears and removing earwax seems like a routine part of an ENT office visit."

Birdeye / LocalityBiz

"The doctor was downright heartless... my client walked in one minute past the 15 minute grace period and was refused care. She was turned away without her insulin prescription and a too-little-too-late appointment."

Birdeye / LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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