HealthFirst Family Care Center, Inc. | 508-679-8111 | Fall River
Primary Care • Fall River, MA • Since 1971 • 1 location listed (Fall River) locations
About
HealthFirst Family Care Center, Inc. is a nonprofit, federally qualified health center based in Fall River, Massachusetts (founded 1971). It operates four offices, with HQ at 387 Quarry Street, Fall River, MA 02723. The center provides comprehensive medical and dental services for adults and children, including behavioral health, chronic disease management, nutrition counseling, and interpreter services. It also runs community initiatives and an opioid/alcohol recovery program, supported by a staff of about 32 and an annual revenue around $16.7 million. Main contact numbers include 508-679-8111 and other listed lines. Website: healthfirstfr.org.
Clinic Type
Primary Care
Address
387 Quarry St., Suite 100, Fall River, MA 02723
Phone
508-679-8111
tchorzf@healthfirstfr.org
Opening Hours
Not explicitly listed in extracted text
Emergency Care
Not specified
Services Offered
Technology & Equipment
Insurance & Payment
Not explicitly listed in the provided text
Not explicitly listed in the provided text
Languages Spoken
Pricing
Current Offers
Not explicitly listed — Not explicitly listed
FAQs
Not provided
Not provided
Commitments
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (via Apple Maps): 2.2 out of 5 stars (based on 6 reviews) (6 reviews)
- Facebook: 84% recommend (13 reviews)
Patients praise
- some medical providers are described as excellent or professional
- community-oriented mission
- free van transportation services provided to patients
- some feedback suggests positive changes under new leadership
Common complaints
- poor administrative communication
- difficulty reaching staff via phone
- long wait times for appointments
- concerns regarding employee management and workplace culture
- high employee turnover
"My PA is excellent but office staff and communication are horrid. Feel I need to change because without good communication it doesnt work. Ibe called and never received a call back at times."
— Yelp user (Brenda B.)"The doctors are extremely helpful and professional. The only downside is that it takes 30 minutes for you to get called in to do your consult."
— Yelp user (Victor D.)"Good co-workers, important mission and staff dedicated to helping others but very poor management."
— Indeed user (Employee Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HealthFirst Named Grantee | HealthFirst Family Care Center, Inc. — Oct 22, 2025
- tickets | HealthFirst Family Care Center, Inc. — Apr 18, 2026
- 2nd Annual Fashion Fusion Celebrates Culture and Community | HealthFirst Family Care Center, Inc. — May 14, 2026
- HealthFirst expands behavioral health services in Fall River — Oct 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Fall River
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