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About

HealthFirst Family Care Center, Inc. is a nonprofit, federally qualified health center based in Fall River, Massachusetts (founded 1971). It operates four offices, with HQ at 387 Quarry Street, Fall River, MA 02723. The center provides comprehensive medical and dental services for adults and children, including behavioral health, chronic disease management, nutrition counseling, and interpreter services. It also runs community initiatives and an opioid/alcohol recovery program, supported by a staff of about 32 and an annual revenue around $16.7 million. Main contact numbers include 508-679-8111 and other listed lines. Website: healthfirstfr.org.

Clinic Type

Retail Clinics

Address

387 Quarry St., Suite 100, Fall River, MA 02723

Phone

508-679-8111

Email

tchorzf@healthfirstfr.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • adult medicine
  • behavioral health services
  • dental services
  • care management of chronic diseases
  • nutrition counseling
  • interpreter services and community initiatives
  • opioid and alcohol recovery program
  • sexual reproductive health
  • specialty referrals
  • hepatitis program
  • fall river wic program
  • women's health services
  • other onsite services
  • medical providers
  • dental providers
  • healthy smiles dental program
  • public publications
  • patient testimonials

Insurance & Payment

  • MassHealth
  • Medicare
  • Private Insurance (varies)

Questions about health and dental insurance; HealthFirst Navigators/Patient Benefits Counselors available

Cash, Credit/Debit, Insurance

Languages Spoken

  • English
  • Spanish (likely through interpreters)
  • Other interpreter services available per site

FAQs

What are the contact numbers for different departments?

DENTAL: (774) 627-1262; WIC: (508) 679-9349; MEDICAL RECORDS: (774) 627-1235; ADMINISTRATION FAX: (774) 888-0042; REFERRALS: (774) 627-1246; PATIENT BENEFITS: (774) 627-1238; BILLING: (844) 452-1986; APPOINTMENTS ONLY: (508) 679-8111

Awards & Accreditations

  • Patient-Centered Medical Home by NCQA
  • Ranked among the top 30% of health centers for overall clinical performance
  • Open to all United States Veterans

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/Apple Maps aggregate: 2.2 out of 5 stars (6 reviews)
  • Facebook: 84% recommend (13 reviews)

Patients praise

  • some doctors are helpful and professional
  • appreciation for community focus under new leadership
  • excellent individual providers mentioned by some patients

Common complaints

  • poor office staff communication
  • difficulty getting call-backs
  • long wait times for appointments
  • issues with professional conduct of staff

"My PA is excellent but office staff and communication are horrid. Feel I need to change because without good communication it doesnt work. Ibe called and never received a call back at times."

Yelp/Apple Maps user Brenda B.

"The doctors are extremely helpful and professional. The only downside is that it takes 30 minutes for you to get called in to do your consult."

Yelp/MapQuest user Victor D.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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