Southcoast Health Urology
Urology • Fall River, MA • Since 1996 • 1 location in Fall River, MA locations
About
Southcoast Health Urology in Fall River is part of the Southcoast Health System, a nonprofit, community-based health system serving southeastern Massachusetts and Rhode Island. The system operates through a partnership of three hospitals and employs thousands of staff (notably over 7,500 across the system as of 2021, with 1,867 employees at the time of the provided data). Leadership includes chiefs and directors across clinical and operational areas, with a focus on specialty services such as urology provided within the network. A recent highlight mentions Dr. Michael Gerlach receiving the 2026 AAPA Publishing Award as part of the Southcoast Health Urology team. If you’re seeking Fall River urology services, this indicates that urology care is available within the Southcoast system in the Fall River area, delivered through its affiliated hospitals and clinical teams.
Clinic Type
Urology
Address
1601 South Main Street, Fall River, MA 02720
Phone
508-678-0004
HelpDeskTicket@southcoast.org
Opening Hours
Monday - Friday 8am - 5pm
Services Offered
Insurance & Payment
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Phone number for contact: 508-678-0004, Online scheduling may be available via site, Affiliations with Southcoast Health (network)
Languages Spoken
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FAQs
What conditions do you treat?
At Southcoast Health Urology, you can find expert help for medical conditions impacting the male and female urinary tract systems and reproductive organs.
What services do the urologists provide?
Our surgeons also provide general urological care for your bladder, prostate, kidneys and other parts of the urinary tract system.
What symptoms might prompt a urology visit?
We can help you if you are experiencing incontinence, kidney stones, overactive bladder, or erectile dysfunction.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/LocalityBiz: Generally poor reviews on independent platforms like Yelp and localitybiz.com (Limited number of aggregate public reviews for the practice itself)
- Southcoast Health official website: Individual providers (e.g., Dr. Pacheco) maintain generally high internal patient satisfaction ratings (often 4.7-4.8 range) (Varies by provider (e.g., 52 for Dr. Pacheco, 97 for Dr. Kelty))
Patients praise
- Individual providers are often described as knowledgeable and professional
- Some patients appreciate the clarity and helpfulness of specific doctors during consultations
- Staff sometimes noted as polite and efficient despite office-wide scheduling challenges
Common complaints
- Frequent appointment cancellations and rescheduling issues
- Excessive patient wait times and delays during appointments
- Reports of unhelpful or unprofessional office staff interactions
- Difficulty reaching providers for follow-up or test results
- Lack of communication regarding provider availability
"They Keep on changing appointments since May and lie that they didn't give you that appointment. The old lady rude telling people to change to a different place. Don't go here."
— LocalityBiz review"The wait time to get an appointment was months. I requested appointment in September... I showed up for appointment to learn it was canceled and rescheduled to January."
— Southcoast Health Patient Comment"Polite, professional and knowledgeable. Always gives you positive and direct feedback. Makes it a pleasant office visit."
— Southcoast Health Patient CommentSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Southcoast Health Welcomes Eight New Providers to Various Specialties - Southcoast Health — Nov 14, 2025
- Southcoast Health OB/GYN Expands Women’s Health Services in Fall River - Southcoast Health — Nov 28, 2025
- Southcoast Health Expands Clinical Team with Addition of Nine New Providers - Southcoast Health — Jun 16, 2026
- Linda Paiva NP - Southcoast Health — Mar 31, 2026
- Southcoast Health expands care teams in Fall River, New Bedford, Wareham – Fall River Reporter — Jan 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Fall River
The page describes UNIVERSITY UROLOGICAL ASSOCIATES, INC., a U.S. urology-focused provider linked to Brown University health services. Key points: - Services: Comprehensive inpatient and outpatient care for a wide range of urologic disorders. - Location: Providence, Rhode Island (HQ at 195 Collyer Street, Providence, RI 02904) with two offices in Providence. - Affiliation: Associated with Brown University Health specialists. - Contact: Multiple listed RI and MA phone numbers. - Not explicitly tied to Saint Anne’s Hospital or Fall River in the provided content. If you’re looking for urology services at Saint Anne’s Hospital in Fall River, this page does not confirm a direct Saint Anne’s affiliation. Consider checking Saint Anne’s Hospital urology department page or contact Saint Anne’s directly for Fall River urology providers.
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