Reno Orthopedic Center in Reno, Sparks, Carson City | ROC
Orthopaedic Surgery • Fallon, NV • Since 1958 • Multiple locations including Reno, Sparks, Carson City, Winnemucca locations
About
Reno Orthopedic Center (ROC) is a private orthopedic care provider serving Reno, Sparks, and Carson City (with additional Fallon area reference). Key points: - Offers comprehensive orthopedic services with advanced imaging, bone health, an orthopedic walk-in clinic, physical and hand therapy, and a surgery center. - Emphasizes opioid-sparing or opioid-free options for surgical care. - Established in 1958; headquarters in Reno, NV; 8 offices across the Reno/Sparks/Carson City region (including Carson City and Sparks locations). - Contact: main numbers include 800-748-6861 and local Reno/Sparks numbers; main address experiences: 555 N. Arlington Ave, Reno, NV 89503 (HQ), plus other clinics in Reno and Sparks. If you’re looking for specific ROC locations in Reno, Sparks, or Carson City (and Fallon), they have multiple NV offices, with the Reno HQ at 555 N. Arlington Ave and several clinics listed in Reno, Sparks, and Carson City.
Clinic Type
Orthopaedic Surgery
Address
Institute for Musculoskeletal Health, downtown Reno (multiple ROC locations including Reno, Sparks, Carson City, Winnemucca)
Phone
7757863040
mycharthelp@renoortho.com
Opening Hours
All ROC & ROC Express offices will be closed Friday, 7/3 in observance of Independence Day. ROC Express at our Reno location will be open on 7/4 from 9am-4pm.
Website
Services Offered
Technology & Equipment
Insurance & Payment
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Pay My Bill, https://www.renoortho.com/paymybill/
Languages Spoken
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Pricing
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 94% recommend rating based on 938 reviews (938 reviews)
- Yahoo Local: 3.0 star average (234 reviews)
- Birdeye (Reno Orthopaedic Surgery Center): 1.7 star average (7 reviews)
- Birdeye (ROC Orthopedics): 4.2 star average (5 reviews)
- Better Business Bureau (BBB): A- rating (N/A)
Patients praise
- Highly regarded clinical expertise and successful surgical outcomes
- Professional and efficient surgical processes for many patients
- Friendly and caring interaction with many nursing and support staff members
- Convenience of ROC Express urgent care services
- Implementation of innovative, patient-focused initiatives like the opioid-sparing (OSCAR) program
Common complaints
- Concerns regarding administrative responsiveness, including failure to return calls and billing issues
- Reports of poor bedside manner or lack of compassion from some staff members
- Long wait times for appointments
- Specific allegations of inadequate post-surgical follow-up and infection management in isolated cases
"Dr. Shields, is very attentive and his calming and relaxed demeanor makes the visit pleasant."
— Yahoo Local Review"They push people in and out like cattle! No bedside manner AT ALL!"
— Birdeye Review"I will continue to refer my patients as I appreciate the expertise of the physicians in this clinic, but some consideration for other people's time would be much appreciated."
— Trustburn ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northern Nevada's Only Dedicated Joint Replacement Surgery Center - Reno Orthopedic Center — Aug 19, 2025
- ROC Welcomes Vascular Surgery in 2026 - Reno Orthopedic Center — Dec 23, 2025
- ROC Express Walk-in Clinic Now Open in Fernley — Feb 7, 2026
- Celebrating 5 Years ✨ - Reno Orthopedic Center — Mar 4, 2026
- Belinda Rico Vazquez — Jun 18, 2026
Information sourced from the clinic's website as of July 11, 2026.
More orthopaedic surgery clinics in Fallon
Summary: Nevada Orthopedic & Spine Center is a private medical practice and orthopedic surgery center based in Las Vegas, with two Southern Nevada locations (Las Vegas and Henderson). Founded in 1994, it offers a wide range of orthopedic specialties including back & spine, knee, hip, shoulder, elbow, foot & ankle, hand & wrist, and trauma, along with a fast-track clinic. The center operates from multiple offices in the Las Vegas/Henderson area and employs about 44 staff, reporting annual revenue around $6.4M. Contact options include several phone numbers and email for recruitment, with its headquarters at 7455 W. Washington Ave, Las Vegas, NV 89128, and Henderson location at 1505 Wigwam Parkway, Suite 330, Henderson, NV 89074.
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