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About

Prairie St. John’s is a 110-bed psychiatric hospital in Fargo, North Dakota, delivering a full continuum of mental health and substance use care for children, adolescents, adults, and seniors since 1997. Services include inpatient hospitalization, day treatment, and intensive outpatient programs, making it the region’s largest stand-alone behavioral health facility. The organization operates 4 offices (HQ at 510 4th Street South, Fargo) and employs about 78 staff, with annual revenue around $10 million. It is publicly traded under OTCM (PSYS) and privately owned, with a focus on depression, addiction, suicide prevention, and overall behavioral health treatment.

Clinic Type

Behavioral Health

Address

510 4th Street South, Fargo, ND 58103

Phone

Local: 701-476-7200

Email

Opening Hours

Confidential assessments available 24/7

Emergency Care

24-hour nursing care for patients in crisis (acute inpatient program)

Services Offered

  • inpatient behavioral health
  • substance use residential
  • partial hospitalization
  • intensive outpatient
  • clinic services
  • medication management
  • MAT (medication-assisted treatment)

Insurance & Payment

Languages Spoken

  • English

FAQs

How do I refer someone to Prairie St. John’s?

Refer to the FAQ page for details.

Will my insurance cover treatment?

Refer to the FAQ page for details.

What is the difference between inpatient and outpatient service?

Refer to the FAQ page for details.

Awards & Accreditations

  • The Joint Commission accreditation

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 1.4 (shown on Apple Maps/Yelp snippet) and 21 reviews mentioned (21)
  • Apple Maps: 1.4 (21)
  • Alcohol.org (rehab directory): 3.1 (24)
  • Drugabuse.com: 3.0 (25)
  • US News (patient experience, HCAHPS categories): Not specified in provided snippet

Patients praise

  • Some reviewers describe the facility as having freedoms/amenities such as access to activities/classes and being able to go downstairs for food/rec time.
  • A minority of reviews describe caring/dedicated staff and a good curriculum/program.
  • Some patients report feeling better upon discharge per third-party summary of patient satisfaction survey data (no direct Prairie patient review text provided).

Common complaints

  • Multiple reviews complain about safety concerns, including not feeling safe and reports of staff harassing/yelling.
  • Frequent negative complaints about basic conditions/amenities such as cold/dirty rooms and bad food/food poisoning.
  • Concerns about treatment planning/follow-up: reviews mention discharge with no plan/no medication changes and lack of services.
  • Complaints about staff refusing medication requests and refusing grievance paperwork.
  • Reports of overworked staff, too few doctors, and small space.
  • One review/summary notes patients may need to attempt suicide before intervention, and mentions high cost affordability concerns (from directory-style review excerpts).

"“If I could give this hospital no stars I would. I asked the nurse for my prn meds and she refused to give it to me. Then when I asked for grievance paperwork, she refused to give me that…”"

Apple Maps listing snippet (Prairie St. John’s)

"“DID NOT FEEL SAFE AT ALL. PLEASE PICK A DIFFERENT CLINIC”"

Alcohol.org patient review excerpt

"“In my experience, Prairie St. John's is not safe for patients. Staff harass patients. Staff yells at patients.”"

Reddit (r/fargo) post

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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