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Clinic Type

Plastic & Reconstructive Surgery

Address

399 Farmington Avenue Suite 210, Farmington, CT 06032

Phone

860.548.7338

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

In an emergency, call 911

Services Offered

  • Plastic Surgery

Technology & Equipment

  • Plastic Surgery

Team

  • Babigian, Alan — MD, FACS
  • Castiglione, Charles Leonard — MD, FACS
  • Cech, Alex Charles — MD

Insurance & Payment

  • Aetna
  • Anthem
  • BCBS Medicare
  • CarePartners of Connecticut
  • Cigna Healthcare
  • Colonial Cooperative Care
  • Community Health Network of Connecticut, Inc.
  • Connecticare
  • Connecticare Commercial
  • Connecticare Medicare
  • Corvel
  • Coventry
  • Essence Healthcare
  • Evercare
  • First Health Group Corp.
  • Focus
  • Harvard Pilgrim
  • Health Connecticut
  • Health Direct
  • Health New England
  • Healthy Connecticut
  • HMC/ Northeast Healthcare
  • Medspan Commercial
  • Medspan Medicare
  • Multiplan
  • Northeast Health Direct
  • One Health Plan/ Great-West Healthcare
  • Oxford Health Plans
  • Prime Health Services
  • Private Health Care Systems, Inc.
  • Senior Whole Health
  • United Healthcare
  • WellCare of Connecticut, Inc.

Languages Spoken

FAQs

What services are offered at this location?

Plastic Surgery

Awards & Accreditations

  • 4.9 / 5
  • 4.8 / 5

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Hartford HealthCare Medical Group official website: 4.9/5 overall average rating for the plastic and reconstructive surgery group (Based on over 100 surveys per surgeon on average)
  • Healthgrades (Dr. Orlando Delucia): 4.9/5 (29 ratings)
  • WebMD (Dr. Alan Babigian): 4.5/5 (38 ratings)

Patients praise

  • High patient satisfaction with surgeons' expertise and skill
  • Compassionate and thorough bedside manner reported by patients
  • Clear and methodical communication regarding procedures and expectations
  • Effective post-operative care and follow-up

Common complaints

  • Reports of unprofessional or rude office staff
  • Issues with billing transparency and unexpected charges
  • Dissatisfaction with administrative processes such as appointment cancellations and communication

"Dr Smith is excellent and brilliant at what he does. I highly recommend him not only for his expertise but for his compassionate care and obvious dedication to his craft and the people he serves."

Hartford HealthCare Patient Reviews

"Dr. DeLucia is a very gentle and kind person, he explains the procedure very well, he asks questions to make sure he understands well what I needed done."

Healthgrades Review for Dr. Orlando Delucia

"I agree with the office staff being very unprofessional and rude... It was a total nightmare going back and forth for months until they finally dropped the charges."

Vitals review regarding office staff and billing

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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